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Information Technology and Control

Information Technology and Control. Operations. Efficiency Transaction Processing Systems (TPS) Data Warehousing Data mining. Decision-Making & Control. Control Systems Management Information Systems (MIS) Executive Information Systems (EIS) Decision Support Systems (DSS)

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Information Technology and Control

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  1. Information Technology and Control

  2. Operations • Efficiency • Transaction Processing Systems (TPS) • Data Warehousing • Data mining

  3. Decision-Making & Control • Control Systems • Management Information Systems (MIS) • Executive Information Systems (EIS) • Decision Support Systems (DSS) • Feedback Control Model • Management Control Systems • Budget reports • Statistical reports • Reward systems • Quality control systems

  4. Balanced Scorecard • Customers • Internal Business Process • Learning and Growth • Financial

  5. Strategic Weapon • Internal Coordination • Intranet • Enterprise Resource Planning • Knowledge Management • Intellectual capital • Data v. Information v. Knowledge • Explicit v. Tacit

  6. Strategic Weapon • Explicit Knowledge • Collect information and store it • Employees can retrieve it • Tacit Knowledge • Interactive media • Brings people together

  7. Information and the External Environment • Electronic Data Interchange • Connects buyers and suppliers together • Extranets

  8. Integrated Enterprise • Supply Chain Management • Advantages • Disadvantages

  9. E-Business • Sell through digital medium • As opposed to brick-and-mortar • In-house • Spin-off • Strategic Partnership

  10. Effect on Organizational Design • Smaller organizations • Decentralized structures • Improved horizontal coordination • Improved inter-organizational structure • Enhanced modular structure

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