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After Malawi Harnessing Mobile Technology for Last Mile Supply Chain

After Malawi Harnessing Mobile Technology for Last Mile Supply Chain. Jeremy Wacksman Senior Program Analyst at Dimagi jwacksman@dimagi.com. Who is dimagi ( whereis screenshot). About Dimagi.

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After Malawi Harnessing Mobile Technology for Last Mile Supply Chain

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  1. After MalawiHarnessing Mobile Technology forLast Mile Supply Chain Jeremy Wacksman Senior Program Analyst at Dimagi jwacksman@dimagi.com

  2. Who is dimagi • (whereis screenshot)

  3. About Dimagi • Created out of Harvard and MIT Media Lab, offices in Cambridge, USA; Cape Town, SA; Dakar, Senegal; Maputo, MZ; and New Delhi, India; • Leaders in Open-Source development and Software-as-a-Service support for mobile technology • Collaborative Model of Dimagi technology with partners in implementation and research • Highly qualified team of 60+ with scientists, public health experts, physicians, engineers and field consultants • 10+ years of experience with over 100 ICT projects across numerous sectors and technology approaches

  4. 10 years (INNOVATE) Mobile Technology (OPEN SOURCE) Rural healthcare (LAST MILE)

  5. Making Supply Chain Simple

  6. ???

  7. Real-time, Intelligent Systems

  8. STOCKOUTS IN MALAWI

  9. 2011 – present 2000+ CHWs

  10. 27% had adequate stock at visit • 43% reporting stock More information: http://sc4ccm.jsi.com/countries/malawi/

  11. 94% of HSAs had a mobile phone • 85%had network coverage • Sometimes More information: http://sc4ccm.jsi.com/countries/malawi/

  12. 1. CHW ResponsibilitiesSend 2 SMS Messages a Month STOCK ON HAND RECEIPTS To: CommTrackSOH ORS 300AMX100 To: CommTrackREC ORS 400 ZN 200 AMX100 rec ors 100 zn 50 amx 10 GET DATA

  13. REAL TIME DASHBOARD: Stock levels Reporting Rates

  14. 2. Facility ResponsibilitiesPack orders as needed ORDER NEEDED ORDER READY From: CommTrackCHW Charity Nsare needs the following products: 300 ORS 100 AMX To: CommTrackREADY sohors 300 zn 100 amx 25 rec ors 100 zn 50 amx 10 CLOSE THE LOOP

  15. Linking resupply to reporting dramatically improved reporting rates This district moved to supplying HSAs based on cStock

  16. 3. District Responsibilities:Regular team meetings to review data and follow up TEAM MEETINGS TO REVIEW THE DATA

  17. cStock Daily Alerts to Action • Pending stock outs • Missed Reports Monthly Meeting • Consumption Trends • Lead times

  18. Stock Reporting rates improved from around 40% at baseline with most districts consistently reaching above 95%. More information: http://sc4ccm.jsi.com/countries/malawi/

  19. PACKAGE & REPLICATE

  20. 2013 2013 2013 2011 – present 2010 – present 2011 – present

  21. Replicate to Other Communities • Need to scale performance • Need to support multiple programs and supply chains • Need for local ownership through configuration layer and user authoring tools • Need to integrate • Need for easy launch / rapid replication

  22. Replicate to Facilities • More commodities to manage • More context on resupply needs • More authority to create, approve, and manage requisitions

  23. Core, reusable logistics functionality from cStock, ILSGateway, EWS, and mTrac • Shared resources invested in hosting, support, scale-up, testing, and continuous development • Easy online signup: get started quickly, learn fast sohors 300 zn 100 amx 25

  24. Empowering the End User • SMS or Mobile App • SMS: • Easy, lightweight rollout • Mobile App • Integrated approach • More products, more data • More user-friendly • Better quality data • On-phone history and intelligence • Reduce transmission costs

  25. What is the impact we’re targeting? • Faster Resupply: from weeks to days • Accurate Ordering: intelligent, automated consumption algorithms • Accountability: transparent movement of goods to the last mile • Supervision & Advocacy: real-time, accessible information into stock status throughout a country • Profit: data-driven decision-making to reduce costs and maximize profit

  26. CommTrack POCs • Mobile Logistics Proof of Concept in India and Nepal • Seeking new partners working in health, social enterprise, agriculture, or other sectors • 5 organizations to rapidly launch CommTrack with free phones or SMS credits

  27. Thank You Jeremy Wacksman jwacksman@Dimagi.com http://www.dimagi.com http://www.commtrack.org Online video demo at http://youtu.be/OqMPxBQSF5c

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