企業 e 化

1. 企業e化

2. Make/Add Value Sell & Service Buy Front Office Back Office Channels & Customers Suppliers e-Business Manufacturing Finance Engineering Sales Support/Service Marketing Supply Chain Front/Back Office Integration Demand Chain SCM ERP SFA 資料來源: the Yankee Group 電子化企業(e-Business)的定義 • 電子化企業係指運用網際網路、資訊科技及企業流程改造之技術，將企業內資源及企業間合作夥伴之交易流程數位化與自動化，達成企業內外整體應用系統有效整合，以達快速反應市場需求之目標。

3. 企業e化的關鍵：SISP Assessing the need for Immediate investments(1-2yrs) (short/medium term-analytical) Appraisal of IS/IT as it relates to the business Identifying potential future investments (1-5yrs) (long term-creative) Understand the industry structure and business position (inc. SWOT) Interpret business Objectives and strategy Consider patential IS/IT impact on products/markets,etc. Analyse the external value chain and information flow implications Determine CSF for the company and its competitors etc. Consider the strategic potential of IS/IT and its affects on the value chain Analyse the internal value chain and information relationships Identify options for long- term IS/IT investment and select most beneficial Identify critical Business processes And activities Assess the business contribution of existing systems (SWOT) Determine short-term Focus for investments Existing Required Potential applications portfolio 資料來源：Ward et al, 1990

4.  SISP的規劃結果：( IS + IT + IM ) Strategy

5. 企業e化策略 短　期 中　期 長　期 eOffice Workflow 辦公室流程自動化　 Customer Relationship Management 顧客關係管理 Mobile Business 行動化企業 Supplier Relationship Management 供應商鏈路管理 EC B2C 商對客電子商務 Business Operating System 商務營運系統　 Business Management System 商務管理系統 EC B2B 商對商電子商務 內部營運系統 外部營運系統 Knowledge Management Information System 知識管理資訊系統 企業e化不是單純或片面的電腦化/資訊化。e化更需要考量以策略性、整體性、 搭配性、擴展性、完整性的應用資訊科技與資訊系統協助企業達成其經營目標。