West Central & Central Hospital Preparedness Radio Training

1. West Central & Central Hospital Preparedness Radio Training Developed and Presented by: On Target Training & Consulting, LLC Contact us: OnTarget.tc@msn.com 320-584-5416 On Target Training & Consulting, LLC.

2. 700/800 MHz Radio Training Learning Goal Provide for common understanding and active productive discussion of interoperability methods. This Session will cover: • Fleetmapping • Interoperability • Talk Group Lay outs On Target Training & Consulting, LLC.

3. 700/800 MHz Radio Training Learning Objectives • The student will be able to explain to the instructors satisfaction the general characteristics of a fleetmap • The student will be able to present to the instructors satisfaction, the basic concepts of interoperability as they apply to incident management. • The student will be able to explain to the instructors satisfaction how talkgroup layouts can effect interoperability On Target Training & Consulting, LLC.

4. 700/800 MHz Radio Training Definitions: • Talk Group: a “Named Virtual Channel” (no real permanent change in frequency within the radio occurs) • Code Plug: The Programming parameters or set of instructions built in a computer and entered (flashed) into the radio On Target Training & Consulting, LLC.

5. 700/800 MHz Radio Training Definitions: • Fleet map: All resources, including Talk Groups an entity will have or utilize for communications. • Must be in a participation plan • Includes Talk Groups, paging etc. • Talk Group layout: The positioning of Talk Groups in the radio. On Target Training & Consulting, LLC.

6. 700/800 MHz Radio Training Fleet mapping The planning, design, and Implementation of a fleetmap and talkgroup layouts should be: • Standardized • Mission Driven • Balanced • Logical On Target Training & Consulting, LLC.

7. 700/800 MHz Radio Training Fleet mapping • Standardized • Naming conventions • Local, Regional, State, Natl. • Policies and Standards • Local, Regional, State, Natl. • Training • Resource utilization • ICS/NIMS Protocols On Target Training & Consulting, LLC.

8. 700/800 MHz Radio Training Fleet mapping • Mission Driven • Multidiscipline approach • Designed for interoperability • Can we use interoperability within our own discipline and entity? • ICS/NIMS Protocols On Target Training & Consulting, LLC.

9. 700/800 MHz Radio Training Fleet mapping • Balanced • Dedicated, exclusive talk-groups for each agency or discipline • Shared talk-groups for mutual aid or interoperability within the entity • Shared talk-groups for regional, statewide, national or specialized agencies On Target Training & Consulting, LLC.

10. 700/800 MHz Radio Training Fleet mapping • Logical • Don’t Reinvent the Wheel • What is currently deployed • K.I.S.S. (Keep it Simple) as best you can. • Help is available • Current users on the system • State (ARMER and MNDOT) • Private Contractors Vendors, i.e. Radio Vendors On Target Training & Consulting, LLC.

11. 700/800 MHz Radio Training Interoperability Safecom defines interoperability as: “The ability of emergency responders to work seamlessly with other systems or products without any special effort.  Wireless communications interoperability specifically refers to the ability of emergency response officials to share information via voice and data signals on demand, in real time, when needed, and as authorized.” “Communications interoperability also makes it possible for emergency response agencies responding to catastrophic accidents or disasters to work effectively together. Finally, it allows emergency response personnel to maximize resources in planning for major predictable events such as the Super Bowl or an inauguration, or for disaster relief and recovery efforts.” On Target Training & Consulting, LLC.

12. 700/800 MHz Radio Training Interoperability Can we agree that interoperability is: “The ability of emergency response officials to share information via voice and data signals on demand, in real time, when needed, and as authorized.” What does this really mean? It is not: “we can listen or talk whenever we want to, to whomever we want to” On Target Training & Consulting, LLC.

13. 700/800 MHz Radio Training Interoperability • Can we also agree that interoperability should be: • As seamless as we need it to be? • Utilizing ICS principles? • Incident driven? • Utilizing Plain language? • Standardized as much as possible? • Evaluated/reviewed after each incident? At least the major ones? • Now lets discuss the Matrix: • Concepts • Methods • Standards • Policy’s • May not be a one-stop shop fits all On Target Training & Consulting, LLC.

14. Interoperability matrix Start with your agency Build layers of interoperability Consider all disciplines AGENCY LOCAL REGIONAL STATEWIDE NATIONAL Interoperability On Target Training & Consulting, LLC.

15. Interoperability Matrix Agency Necessary Dedicated Agency proprietary unless you approve their use Controlled by the individual discipline IE Police, Fire, Public Works etc. GOLD CROSS AMB NORTH DC HOSP ED AGENCY Interoperability On Target Training & Consulting, LLC.

16. Interoperability Matrix LOCAL City or County Necessary Dedicated Interoperability within locality Local proprietary Controlled by the System Administrator, i.e. County or City City 2 County 4 County Roam AGENCY LOCAL Interoperability On Target Training & Consulting, LLC.

17. Interoperability Matrix Regional Designed for interoperability within a region Will have regional Identifier (NW NE CM ME SW SR SE) CM Region CM CALL CM 2-12 (interop) Metro A-TACS (all users) P-TACS (Public Safety) Requested and assigned for incident command Dedicated regional resources RRB proprietary AGENCY LOCAL REGIONAL Interoperability On Target Training & Consulting, LLC.

18. Interoperability Matrix Statewide Designed for interoperability with state agencies and between regional entities ICS/NIMS directed S tac’s (all users) (4) L tac’s (Police) (4) F tacs (Fire) (4) E tacs (EMS) (4) LE TAC (law encrypted) (4) LE SIU (special Investigations Units (4) SOA’s (2A,2F,2P) Requested and assigned Dedicated state resources SRB proprietary AGENCY LOCAL REGIONAL STATEWIDE Interoperability On Target Training & Consulting, LLC.

19. Interoperability Matrix National 8 CALL 90 (I CALL) 8 TAC 91-94D(I tacs) 8 TAC 91-94 (I tacs) (repeated) Interoperability Dedicated national resources FCC proprietary *Not talkgroups AGENCY LOCAL REGIONAL STATEWIDE NATIONAL Interoperability On Target Training & Consulting, LLC.

20. 700/800 MHz Radio Training Interoperability • Now lets discuss a few Standards and best practices: • Section two: • Fleetmapping • Section Three: • Aircraft • Pursuits • Severe weather • SOA’s • Best Practice Guides • EMS • Hospital • Law, Fire and PW on the way • You must develop local policy’s • How do you plan to address control station dispatching? On Target Training & Consulting, LLC.

21. 700/800 MHz Radio Training Interoperability • Additional best practice guidance: • Best Practice Guidance • Auto Aid • Counties policies • Day to day operations • Mutual aid • Local • Regional • State • Cross Border • Sharing of resources On Target Training & Consulting, LLC.

22. 700/800 MHz Radio Training Talk Group Layouts Talkgroups and conventional resources should be placed into layouts: • For inter and intra discipline and entity use • By position and zone for ease of use • Affiliated to zones for ease of training and memory retention On Target Training & Consulting, LLC.

23. 700/800 MHz Radio Training Talk Group Layouts Talkgroups and conventional resources Lessons learned: • Simplify the name • Otter Tail County Fire Main vs. OT Fire • Todd County Sheriff’s Law Main vs. Todd Law • The term “Tac” • Build Interop resources • Build a ROAM (1) • Entity User group feedback is invaluable • Not a one size fits all On Target Training & Consulting, LLC.

24. Talk Group Layouts On Target Training & Consulting, LLC.

25. Talk Group Layouts On Target Training & Consulting, LLC. 25

26. Talk Group Layouts (EMS) On Target Training & Consulting, LLC.

27. Talk Group Layouts (EMS) On Target Training & Consulting, LLC. 27

28. Talk Group Layouts (FIRE and EMS) On Target Training & Consulting, LLC.

29. Fleetmapping and Talkgroup layouts • Implementation • Entity User or Inter-op Committee review • Template review • Feedback is needed • Incident review • Critical to communications success (we must always critique) • Fluid Document • It needs to work for you • It can be changed • Train • How well we do, is dependent on how well we train. On Target Training & Consulting, LLC.

30. Interoperability • Thoughts and challenges on interoperability • Users by discipline and entity must practice the inherent principles of ICS and Interoperability every day • Functional regional interoperability and standards are a work in progress • TICP (regional) • System build out • Functional statewide Interoperability and standards are a work in progress • SCIP • Statewide TICP • System build out • Evaluation and critical assessment of interoperable strategies and procedures is an on-going mission On Target Training & Consulting, LLC.

31. Where it appears to be headed On Target Training & Consulting, LLC.

32. CURRENT On Target Training & Consulting, LLC.

33. Wrap-up and Evaluation Learning Goal Provide for common understanding and active productive discussion of interoperability methods. This Session will cover: • Fleetmapping • Interoperability • Talk Group Lay outs On Target Training & Consulting, LLC.

34. Wrap-up and Evaluation Learning Objectives • The student will be able to explain to the instructors satisfaction the general characteristics of a fleetmap • The student will be able to present to the instructors satisfaction, the basic concepts of interoperability as they apply to incident management. • The student will be able to explain to the instructors satisfaction how talkgroup layouts can effect interoperability On Target Training & Consulting, LLC.

35. West Central & Central Hospital Preparedness Radio Training Thank You Questions? Contact Us: On Target Training & Consulting LLC 320-584-5416 Ontarget.tc@msn.com On Target Training & Consulting, LLC.