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Lose the Blues: Get Motivated! . Darron Grussendorf (as Jake) Senior Corporate Trainer, TG Tom Rebstock (as Elwood) Assistant Team Manager, Corporate Learning, TG. Set list . The Classics Review motivation research Fan Favorites
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Lose the Blues: Get Motivated! Darron Grussendorf (as Jake) Senior Corporate Trainer, TG Tom Rebstock (as Elwood) Assistant Team Manager, Corporate Learning, TG
Set list The Classics • Review motivation research Fan Favorites • Characteristics of a highly motivated financial aid office Jam Session • Ways to make it happen The Big Closer • Reflection and commitment
Frederick Herzberg, The Motivation to Work (1959) • External factors (hygienes) can act as de-motivators • Poor working conditions • Low pay • Interpersonal conflict, etc. • Removing de-motivators does not motivate performance
Frederick Herzberg, The Motivation to Work (1959) • Worker fulfillment comes from intrinsic factors within the job itself: • Achievement • Growth • Challenge • Recognition, etc.
Kenneth Kovoch (1995) • Workers really want • Interesting work • Full appreciation of the work they do • The feeling of “being in on things” • Job security • Good pay
Dr. Carter McNamara, Myths about Employee Motivation • Myth #1: I can motivate people • Employees have to motivate themselves. However, you can create an environment where they can best motivate and empower themselves. http://www.managementhelp.org/guiding/motivate/basics.htm
Dr. Michael Cakrt of the Czech Republic “Eidetic Variations” Images recalled from actual experience
Eidetic variations • Recall images/experiences of HIGH motivation • Recall images/experiences of NEGATIVE motivation • Recall images/experiences of NO motivation
Herzberg’s CAR Motivation Cycle Challenge Achievement Recognition
Reflection What can I do in my financial aid office to create an environment in which high levels of motivation occur?
Commitment I personally commit to ___________________________________________________________________________________________________________________________ in order to create a more motivating work environment.
“If you attempt to manage people according to a list of items they want, all you become is a waitress. Motivation-hygiene theory furnishes a map for ‘What do people want?’ that connects the strategic with the tactical, with the DNA of human motivation.” — Frederick Herzberg, 1993