Lessons Learned from Helios

1. Lessons Learned from Helios Captain Danny Barrowclough

2. How Thomas Cook considered the Helios accident in recurrent training • The opportunity to review and alter SOP’s both for Cabin Crew and Pilots • Current procedures which are a change since the Helios accident.

3. How Thomas Cook considered the Helios accident in recurrent training • Use the initial findings • Wait until the full and final report is published.

4. Winter recurrent 2005 / 2006

7. Winter 2006/2007 recurrentHelios B737 update

8. How Thomas Cook considered the Helios accident in recurrent training • The opportunity to review and alter SOP’s both for Cabin Crew and Pilots

9. The Merger Winter 2007 - 2008

10. Risk Analysis

11. How Thomas Cook considered the Helios accident in recurrent training • The opportunity to review and alter SOP’s both for Cabin Crew and Pilots • Current procedures which are a change since the Helios accident.

12. Current procedures which are a change to some or all of the crews • Pilots

13. ‘This is the Captain put on your oxygen masks, we are descending to a lower altitude’ Followed by either… ‘This is the Captain passengers and crew remain on oxygen’ or ‘The descent is now complete. Will the senior report to the flight deck’.

14. Current procedures which are a change to some or all of the crews • Pilots • Cabin Crew

15. PA’s from Flight Crew included in B1 manual • Once on oxygen Cabin Crew to shout instructions to passengers ‘put on mask, fasten seatbelts’ • Expansion of Cabin Crew decompression drill to ensure that a member of crew gets on crew oxygen and enters the flight deck using the emergency code. If necessary to administer oxygen • Emergency door entry code changed • Instructions for radio operation included in the B1 Safety and Survival Manual.

16. Emergency use of the radio for each aircraft type.

17. Questions?