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UW-IT Strategic Planning

Overview and Update. UW-IT Strategic Planning. Terry Gray Chief Technology Therapist 26 October 2010. Journey. 2006 : The Planning Edge → Strategic Plan #1 2007 : SDT, QRMs, ITSI, SIGs, OIM Roadmap 2008 : 2009 : Re-start; WG, SM1, SM2

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UW-IT Strategic Planning

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  1. Overview and Update UW-IT Strategic Planning Terry Gray Chief Technology Therapist 26 October 2010

  2. Journey • 2006: The Planning Edge → Strategic Plan #1 • 2007: SDT, QRMs, ITSI, SIGs, OIM Roadmap • 2008: • 2009: Re-start; WG, SM1, SM2 • 2010: 2Y2D, SvcMgt initiative, Strategic Plan #2

  3. Strategic Planning Inputs Situational Analysis (Planning Edge) Denison Surveys IM Roadmap UW Leadership Computing Directors President's Working Group Service Model Teams Changes in technology LST Faculty Survey ERM Assessment Strategic Planning Soup

  4. Is it Soup yet? CSI: Continuous Strategy Improvement

  5. “The primary mission of the University of Washington is the preservation, advancement, and dissemination of knowledge.” – Board of Regents, 1998

  6. The Equation Curiosity + Collaboration = Discovery ( A different kind of C&C! )

  7. The Connection “Discovery is at the heart of our university” → Collaboration is at the heart of discovery. → IT is at the heart of global collaboration. IT also supports the preservation and dissemination goals.

  8. UW-IT Technology Vision Access to resources – any time, any place, via any** device – quickly, simply, safely, surely * Resources include information, people, services, tools ** For some reasonable value of “any”

  9. UW-IT Organizational Vision • A trusted, sought-after partner supporting UW's mission • Passionate about helping UW leverage the power of IT • Reliable & responsive; agile & anticipatory • Efficient, effective, excellent, economical

  10. Balancing Act • Passion and dispassion • (e.g. consider service assessment) • Efficient and effective • (e.g. consider OSFA vs. “1000 flowers”) • Excellent and economical • (e.g. consider feature set ROI) IT = Inevitable Tensions

  11. UW-IT Mission M1. Help faculty, staff, & students be more effective in order to accelerate discovery and innovation on a global scale. M2. Help UW manage risks and resources in order to operate more efficiently, reliably, and safely. M3. Foster partnerships, innovation, and openness that enable extraordinary achievements by UW students, faculty, staff, and clinicians; that transform learning or research and illustrate what is possible.

  12. Objectives M1: Help faculty, staff, and students be more effective 1: Collaboration & productivity tools 2: Global research support 3: Teaching & learning tools 4: Information for decision-making 5: Core IT infrastructure M2: Help UW manage risk and resources 6: Modern business information systems 7: IT security & privacy protection 8: Business continuity & compliance 9: UW-IT operational excellence 10: UW-IT sustainability M3: Foster partnerships, innovation, and openness 11: Strategic engagements 12: A robust IT ecosystem

  13. 2Y2D M1. Help faculty, staff, & students be more effective - Enhance infrastructure - Develop learning innovations - Foster collaboration - Increase revenue M2. Help UW manage risks and resources - Align activities - Reduce costs M3. Foster partnerships, innovation, and openness - Increase flexibility

  14. Imperatives Relationship, Resource, and Risk management Listen Lead Leverage Anticipate Adapt Accelerate

  15. Important Safety Tips “Culture eats strategy for lunch” “Budgets have culture for dinner” “Design defensively” (accident, attack, change)

  16. Progress thru Partnership Tear down the walls Move up the stack Get out of the way Can do!

  17. “even in the presence of so much uncertainty, I feel an acute sense of hope and optimism.” Ray Ozzie, “Dawn of a New Day”, Oct 2010

  18. Questions? Comments?

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