Objective Descriptions in Technical Communication

1. Chapter 12 Descriptions Strategies for Technical Communication in the Workplace Laura J. Gurak John M. Lannon

2. Objectivity in Description • In promotional materials, subjective description based on feelings, attitudes, or moods is acceptable. • Ethical technical descriptions are objective: • Based on verifiable evidence • Focused on details that enable readers to visualize the item • Written with precise and informative language

3. Elements of a Usable Description • Clear and limiting title • Introduction • Logical and appropriate sequence of topics • Visuals • Conclusion

4. Purposes and Types of Technical Definitions Two Main Types: • Product Descriptions • Process Descriptions

5. Outline for Product Description • Introduction Gives only enough information for reader to understand product. • Description and function of parts Describes each major part. • Summary and operating description Explains how parts work as a whole.

6. Outline for Process Description • Introduction Definition, purpose, and brief description of the process • Stages in the process Chronological or logical order • Conclusion Summary of major stages or one complete process cycle

7. Specifications Specifications Specifications prescribe standards for performance, safety, and quality. Specifications may describe: • Methods for manufacturing, building, or installing a product • Materials and equipment to be used • Size, shape, and weight of the product • Specific testing, maintenance, and inspection procedures

8. Important Ideas about Specifications Specifications: • Ensure compliance. • Have legal implications. • Provide access to a broad audience • Customer • Designer • Contractor or Manufacturer • Supplier • Workforce • Inspectors

9. Any Questions? For additional help reviewing this chapter, please visit the Companion Website for your text at http://www.pearsonhighered.com/gurak.