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Strategic Alignment Through Personalized Transformation

Learn how to achieve strategic alignment by improving communication and coaching to help employees understand the value and impact of their contributions on the organization's goals.

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Strategic Alignment Through Personalized Transformation

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  1. Leadership CohortA Personalized TransformationLesson 1 Strategic End-to-End Alignment

  2. Business Goals for this session: • This unit focuses on why Strategic Alignment is a challenge and how through communication, demonstration and coaching we can assist our employees to appreciate the value and impact their contribution has on the bigger picture. All of our work contributes to the initiatives and priorities of our organization and ultimately the quality and reputation of our company. • We need to encourage employees to connect to this on a personal level (with pride and passion) enabling them to articulate how their contribution makes an impact and how there is strategic alignment in everything we do. We are all working to one vision. We all have responsibility for a different piece of the puzzle but at the end of the day, its one clear vision we are working to and the quality and standards of the work we do reflects on your company.

  3. Lesson Plan

  4. End-To-End Alignment “Connecting the Dots” What does this mean to you?

  5. What Employees Want Align and Prioritize our Work • Unclear / conflicting priorities • Not connecting to what a Services Organization means

  6. Discussion / Brainstorm Where is the disconnect? What can we do to close that gap? Strategic Alignment… • Is when an employee understands clearly and can articulate with pride, how their project work contributes to the initiatives and priorities of their Director (Team) • When an employee understands how their Directors’ initiatives and priorities link to the strategy of the organization …but this is often not the case.

  7. Scenario Role Play 60 Minutes • Instructions • Team up in pairs to role-play each of the scenarios between a leader and an Individual Contributor. Prep, then have a “round robin” to share and discuss.Timing guideline: • 10 min prep time • 50 min read-out • Each Scenario will have: • 4 min readout • 4 min debrief • Scenario 1: Service Manager • Scenario 2: Communications Manager • Scenario 3: Project Database Admin • Scenario 4: IT Analyst • Scenario 5: IT Engineer • Scenario 6: IT Analyst

  8. Scenario 1: Service Manager The Role Play: You are John’s manager and have an upcoming 1:1 with John. You should be prepared to talk to him about how his work/role aligns to the overall strategy. The Scene: John is a grade 10 individual contributor who works in the Big Data & Business Intelligence team. His core responsibilities include monitoring the tool, making sure the service is running, acting as the single point of contact for escalations and determining what tool enhancements need to be made.

  9. Scenario 2: Communications Manager The Role Play: You are Laura’s manager and have an upcoming 1:1 with Laura. You should be prepared to talk to her about how her work/role aligns to the overall IT strategy. The Scene: Laura is a senior individual contributor who works in the External Communications team.  She is specifically focused on building a communications plan for Content Management. Her core responsibilities include messaging to all company employees about the content management changes.

  10. Scenario 3: Project Database Admin The Scene: Michelle is a mid-level individual contributor who works in the Infrastructure organization. Through the program management office, she receives an enhancement request for HR Management system that requires changes to the database to support a new functionality. The Role Play: You are Michelle’s manager and have an upcoming 1:1 with Michelle. You should be prepared to talk to her about how her work/role aligns to the overall company strategy.

  11. Scenario 4: IT Analyst The Role Play: You are Steven’s manager and have an upcoming 1:1 with Steven. You should be prepared to talk to him about how his work/role aligns to the overall IT strategy. The Scene: Steven is a new individual contributor who works in the IT organization. He is specifically supporting the an HR tool. Despite ongoing feedback from the business, he actually thinks the old tool is much better than the existing tool. His core responsibilities include monitoring the tool, making sure the service is running, acting as the single point of contact for escalations and determining what tool enhancements are needed.

  12. Scenario 5: IT Engineer The Role Play: You are Sarah’s manager and have an upcoming 1:1 with Sarah. You should be prepared to talk to her about how her work/role aligns to the overall IT strategy. The Scene: Sarah is a mid-level individual contributor that works in the Web organization. She is specifically working on production support for the primary externally facing company website. Her core responsibilities include minor enhancements to the website platform and managing incidents/ escalations that impact our end users.

  13. Scenario 6: IT Analyst The Scene: David is a senior individual contributor working on the eCommerce platform. His core responsibilities include writing the requirements to build the new platform and talking about user requirements. The Role Play: You are David’s manager and have an upcoming 1:1 with David. You should be prepared to talk to him about how his work/role aligns to the overall IT strategy. .

  14. Alignment Value Proposition How do we measure value? What would the metrics look like?

  15. Can we “Facilitate” Strategic Alignment?

  16. Activity 2: Articulate the “Story” Tip: Focus on your Audience: “Value” is theirs to perceive • Speak with confidence & authenticity

  17. Small Group Activity Step 1 - Your Audience: Agroup of customers interested in the specifics of your Team Focus and the value it brings to the business Step 2 - Delivery Method: Live presentation Step 3 - Create the Message • Challenge(s) • Solution(s) • Benefit/Results(s) – (evidence/measures) • Next Steps - what comes next

  18. Key Messages To Takeaway

  19. “Alignment” Resources Visit the Leadership Development Cohort Online Roadmap to guide you through your learning process! • Framework for Achieving Organizational Alignment http://www.simons-white.com/white-papers-framework-2.html • Taking it back to your team: A how-to activity to spark understanding and change in your teamhttp://www.industryweek.com/articles/is_your_team_aligned_20229.aspx?ShowAll=1 • Power of Strategic Commitment, by Gershon Mader

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