First, back to the basics – then on to Zero

1. First, back to the basics – then on to Zero Bill Arnold GM Upstream HSE

2. Background • 71 offshore platforms • Two manned complexes • Onshore supply base • Self-sustained business facility • Offshore oil storage • Multi-cultural workforce • Seven languages • 1200 people • 38 offshore platforms • 11 subsea developments • Three manned complexes • Onshore gas terminal • 1600 kms of pipelines • 9 compression trains • 23 turbo prime movers • 600 people Safety learned through personal experiences with safety leaders

3. Safety is not rocket science Make safety personal Start by getting the basics right Management commitment Strong safety leadership Effective communication Engaged workforce Enabling systems Hold people accountable Maintain process safety focus Reward and celebrate success Back to the Basics Safety is more than just a priority – it is a core value

4. “Perfection is not attainable, but if we chase perfection, we can catch excellence.” Quote by: Vince Lombardi • In safety, perfection (zero) is attainable • As we strive for perfection, we’ll at least achieve excellence • The goal is zero Safety is a Journey • Safety culture step-change stages • Openly commit to the journey • Continuous improvement • Zero incident culture • Safety is a value • Target zero 1 2 3 Early on – think of it as a marathon, not a sprint

5. Clearly articulate your expectations Safety comes before profits Leadership must demonstrate their commitment Take your message to the shop floor Empower the workforce to intervene in unsafe situations Condition of employment Without repercussions Get the Priorities Right A safe operation will achieve excellence

6. Safety must start at the top Unwavering management commitment Enroll and engage your workforce Acknowledge and reward good safety behaviors Don’t push programs down – instead, allow a “Bottom Up” approach The workforce will take ownership They will exceed your expectations Top Down – Bottom UP You will revel in the workforce’s energy for safety

7. People must be held accountable for safety Clearly communicate who is accountable - provide support, but hold them accountable Governance through auditable management system standards The Safety Triangle Listen to your “internal risk register” If you see it, you own it! Push Down the “A” in Safety Everyone is accountable for their own actions

8. Communication is the vehicle that navigates the workforce throughout your journey Workforce is listening to every word Make safety first on your agenda Interject safety into all areas of your business reviews Build a communication strategy and vary the forms of communication Town halls Videos Letters Emails Newsletters Communication Effective two-way communication is paramount to a healthy safety culture

9. You must delve into the numbers Trend historical statistical data to help predict exposure Focus safety training and awareness to correct trends Winter : slips on ice Summer : heat exhaustion Fall : driving accidents To sustain improvement, shift focus to leading indicator metrics Safety In Numbers A step-change in performance is hiding in the data

10. Targets are just within reach The leadership team sets the milestones Focus on high exposure areas Milestones should be visible to the entire workforce Motivates the workforce Celebrate each success – then re-focus on the next one Short Visible Milestones Keep people talking about the next milestone

11. Visual reminders are key to eliminating incidents from routine tasks Place the posters in areas where routine tasks take place Stimulate minds before performing the task Keep the posters fresh Allow the workforce to create their own posters Get Visual Play on the emotional repercussions of not working safely

12. Contractor safety is always a key focus area Contractors are at highest risk Unfamiliar work environment Potential for the “can do – must do” attitude Safety is equal to contractors and employees alike Contractors must feel just as empowered to stop unsafe acts They must feel they are part of the team – “One Team” Green hat policy Badgeless Workforce “A successful team is a group of many hands, but of one mind.” Quote by: Bill Bethel “Alone we can do so little; together we can do so much.” Quote by: Helen Keller Injuries don’t just change statistics; they change lives

13. Make safety fun – challenge the workforce Keep safety fresh – think outside the box for new ideas Must keep up your guard Build solid systems and governances to protect against incidents We are creatures of habit – find a way to sustain the focus and it will become second nature Have Fun but Expect the Unexpected Keep an eye on those routine tasks – complacency is lurking

14. Leadership must not lose sight of process safety Eliminating personal injuries is of utmost importance, however, preventing process safety incidents is imperative Process safety is the elimination of losses of containment that have the potential to become a catastrophic incident Process safety is managed through sound standards, systems, processes and controls Process Safety Containment is the nature of our business

15. Take time to celebrate your success Be prompt and appropriate Safety is hard work, you need to provide encouragement along the way Gives the workforce a chance to reflect on their accomplishments Celebrations take on all forms: A simple “well done” to large celebrations Include everyone in the celebration – safety is all-inclusive Safety is all about people – reward your best assets CelebrateSuccess You need to keep your most important asset motivated

16. There are no secrets when it comes to safety We as an industry need to openly share safety best practices Shame on us if we are withholding a good idea that could have prevented a fatality Nothing new – just the basics Create and fuel the passion for safety Provide unwavering support Demonstrate your commitment Communicate effectively Get the workforce engaged Hold people accountable Ensure effective enabling systems Retain focus on Process Safety exposure Start planning the big celebration In Closing There are no secrets in safety – so steal shamelessly