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Unleash the potential of knowledge management by shaping agency and context. Managers play a vital role in constructing engaging environments while acknowledging the absence of knowledge assets. Harness imagination, agency, and contextuality to foster motivation and leadership. Explore the dynamic soup of human beings in organizations and leverage language effectively to create meaningful experiences.
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what KM is about • do not try to define knowledge • model a knowing person (L, D, M, P) • managers are responsible - constructing the context • we are all K-using & K-creating agents • K-absences rather than K-assets • managing is about shaping the agency (imagining) of others • developing and deploying a language which engages them • using language to supply them with timely and appropriate D, M, P • listening to the experience that creates ΔK • organization as dynamic K-soup - of human beings people NOT tools DBA KM Day3
KM project B-model goals context CoP K-absence pull K-asset push language purpose DBA KM Day3
learning • impress on the mind • aggregate facts • paradigm shift • experience, chunks • peripheral extension, leverage the known • construction of context (forecasting) • construction of self (the model of the individual) • two universes of knowledge to be managed DBA KM Day3
harnessing the imagination • agency • docility, rhetoric • leadership, entrepreneurship, strategist • seize language • technology • contextuality • engagement, motivation • non-verbal ‘language’ • faith DBA KM Day3