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DBA - KM - Day 3. what KM is about. do not try to define knowledge model a knowing person (L, D, M, P) managers are responsible - constructing the context we are all K-using & K-creating agents K-absences rather than K-assets managing is about shaping the agency ( imagining ) of others
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what KM is about • do not try to define knowledge • model a knowing person (L, D, M, P) • managers are responsible - constructing the context • we are all K-using & K-creating agents • K-absences rather than K-assets • managing is about shaping the agency (imagining) of others • developing and deploying a language which engages them • using language to supply them with timely and appropriate D, M, P • listening to the experience that creates ΔK • organization as dynamic K-soup - of human beings people NOT tools DBA KM Day3
KM project B-model goals context CoP K-absence pull K-asset push language purpose DBA KM Day3
learning • impress on the mind • aggregate facts • paradigm shift • experience, chunks • peripheral extension, leverage the known • construction of context (forecasting) • construction of self (the model of the individual) • two universes of knowledge to be managed DBA KM Day3
harnessing the imagination • agency • docility, rhetoric • leadership, entrepreneurship, strategist • seize language • technology • contextuality • engagement, motivation • non-verbal ‘language’ • faith DBA KM Day3
