Benchmarking Corporate Responsibility EAUC 12 TH Annual Conference

1. Helps with internal data consolidation Benchmarking Corporate Responsibility EAUC 12TH Annual Conference University Exeter 2nd April 2008

2. Benchmarking Corporate Responsibility • Corporate Responsibility • Overview of BITC’s approach to benchmarking CR • Why it can work in the HE Sector

3. Corporate Responsibility- what is it? • A organisation’s positive impact on society & the environment through its operations, products or services & through its interaction with key stakeholders - such as employees, investors, customers, communities & suppliers • So how do you benchmark this?

4. You can’t fatten a pig by weighing it!

5. Our benchmarking tool - Corporate Responsibility Index?

6. Corporate Strategy Performanceand Impact Management Integration Community 3 Env Impacts Environment 3 Social Impacts Marketplace Workplace Assurance process CR Index Model

7. The Questions Corporate Strategy Performanceand Impact Management Integration Values CR principles Leadership Advocacy Risk mgmt Policies Integration of principles Business conduct Performance mgmt Remuneration systems Strategic decision-making Training & development Senior training Stakeholder engagement Reporting Key issues Objectives/ targets Allocation of responsibilities Training/ support Internal monitoring and reporting Measuring and reporting Scope of data Quality of data Target setting Performance improvement

8. Key themes in the CR Index • Processes in place for managing risks/opportunities • Allocation of core responsibilities • Effective stakeholder engagement • Transparency and disclosure • Impact and continuous improvement

9. Corporate Index - an improving picture

10. Corporate Responsibility in the HE Sector • Community • Regulation & being seen as a responsible • corporate citizen • Economic development & employment • Access to, and diversity within HEI’s • Widening participation & lifelong learning • Regional/Local partnerships & • collaboration activities • The impact of transient student population • Encouraging students to participate in • community, volunteering activities • Environment • Energy use & carbon emissions. • Waste & recycling management • Travel management • Procurement & supply chains • Biodiversity • Water management • The built environment/construction, • maintenance & refurbishment • Knowledge production & transfer Business in the Community at CIPD Conference 2003 Source: CR Index

11. Corporate Responsibility in the HE Sector • Workplace • Recruitment & retention of high quality • staff • Equality & Diversity • Staff performance, development & reward • management • Staff wellbeing & welfare • Health & Safety • Marketplace • Quality in teaching/research/knowledge transfer • Widening participation in lifelong learning • Compliance with regulating bodies • Reputation & the advancement of HE • Managing course supply & demand • Graduate employability • Relations with student unions • Procurement & delivering value for money Business in the Community at CIPD Conference 2003 Source: CR Index

12. Why benchmarking can work in the HE Sector • Provides management information and gap-analysis • Reinforces good practice & helps drive continuous improvement • Challenges how systematic & integrated CR is • Helps with data consolidation • Provides a communication tool with internal & external stakeholders • Provides a focus on the “extra-financial” – the issues that help differentiate institutions and make some Universities “World Class”

13. What makes a ‘University that Counts’ • =leadership and commitment at the highest level • = policies to ensure responsible behaviours across the business • =CR issues integrated into strategic decision making, • =objectives and targets set to drive continuous improvement • = clear responsibilities defined at all levels • =effective communication to share learning and knowledge • = training for relevant staff to ensure delivery of objectives • = process for stakeholder consultation and engagement • =monitoring systems to assess and report progress • = public reporting of key issues, targets and performance • =willingness to disclose information and share best practice

14. BITC Members