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Public Sector Service Delivery & the Attainment of the MDGs

Public Sector Service Delivery & the Attainment of the MDGs. Presentation by: Abdullah Khan Sumbal, Deputy Director, Punjab Devolved Social Services Programme. Public Sector Service Delivery. Has to be targeted and pro-poor for the MDGs to be attained

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Public Sector Service Delivery & the Attainment of the MDGs

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  1. Public Sector Service Delivery & the Attainment of the MDGs Presentation by: Abdullah Khan Sumbal, Deputy Director, Punjab Devolved Social Services Programme

  2. Public Sector ServiceDelivery • Has to be targeted and pro-poor for the MDGs to be attained • Has to have an institutional approach instead of a technocratic approach in which there is room for multiple stakeholders and interlocutors to operate The Case of the Punjab: • Punjab has increased its social sector allocations to 35% of the Provincial ADP in the current fiscal year • Consistent support to the LGs;realisation: Service delivery system should be based on a bottom-up and demand-driven approach since the LGs cannot be expected to get their civic act together without the will & initiative of the people • Credible database in the form of MICS (Focus on the MDGs) • Commitment to the P-PRSP; An ephemeral policy document? • Vertical Programmes integration—Risk: Resources concentrated in specific areas at the expense of (say) the overall health sector

  3. Punjab Devolved Social Services Programme • A US $ 200 million intervention funded by the ADB and the DFID; including US $ 25 million of T.A. (unprecedented) • Multi-sector Programme with 65% funds earmarked for Health, 18% for WS&S and 17% for Education (incl. Special Education) • Focus on the attainment of MDGs • Focus in Health on PHC (MCH figures prominently in several proposed policy actions); in Education on Female Secondary & Higher Secondary Education • MOUs to be signed with the LGs; Conditional Grants & Negative List– List of Performance Indicators with Benchmarks • Areas identified for TA support by the PLDs • Also working on Guidelines for Strategic Planning, Compendium of Existing Service Delivery Standards, PPP and M&E framework

  4. Pertinent Issues • Capacity of LGs • Allocative and productive efficiency; consequent need for transparency and check on ‘elite capture’ • Inequities in development and service delivery • Identification of system failures; for instance a maternal death surveillance system, teachers outnumbering parents in SCs and non-availability of essential drugs as per the EDL etc. • Professionalism in the civil service • Setting right priorities; example: skewed medical education • Streamlining M&E processes; the need for tracking matrices and realistic Indicators • Addressing the ‘Perception Deficit’ (MDG context)

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