RACC learner induction

1. RACC learner induction

2. Welcome to RACC • RACC has just been graded Outstanding by Ofsted for the second time. • You have joined a community of approximately 10,000 learners. For this reason, we will not give you copies of this presentation to keep, but it will be available online. • Please jot down any information you would like to keep.

3. The Course Outline is available on the website, but some key information about this course: •  Tutor name: • Tutor email: xxx.xxx@racc.ac.uk • Course dates: • Exam details (if relevant): • Curriculum leader (for specific queries which can’t be answered by your tutor): xxx.xxx@racc.ac.uk

4. Facilities Location of toilets: (tutor to supply details). Refreshments: The canteen at the Clifdensite offers hot meals, sandwiches, drinks and snacks. There is a water dispenser in the main corridor, near stairwell (B?). At the Parkshotsite, drinks and snacks are available, and there are a number of shops and cafes nearby. There is a water dispenser in the coffee area.

5. Please look at your learner handbook. On which page can you find information about: • How to give feedback? • Code of conduct for learners? • Use of mobile phones? • Learning Resource Centres and Library Services?

6. Page numbers are as follows: • How to give feedback – pages 18 and 19 • Code of conduct for learners – pages 20 and 21 • Use of mobile phones – page 25 • Learning Resource Centres and Library Services – page 14

7. Attendance • Regular attendance is very important. If you do have to miss a session, please let your tutor know by emailing, or leaving a message with reception. Your tutor will let you know how you can obtain handouts/ information from the session.

8. Health and Safety Quick quiz: • Where can you find information about what to do in the event of a fire?

9. Answer: There is a notice in each classroom giving emergency exit routes and assembly points Please choose a volunteer to read out the information in this room. Please inform your tutor if you need help leaving the building.

10. Quick Quiz continued • What would you do if you spotted a hazard e.g. a wire poking out of a wall? • Avoid it – you don’t want to hurt yourself! • Get a screwdriver, and try to mend it. c) Report it – to the tutor, reception or any member of RACC staff.

11. Answer: a) and c). We are all responsible for our own and other people’s safety. Please report anything which you think may be a hazard.

12. First Aid First Aid boxes are kept at Reception, Caretaker offices, the canteen and most art studios.

13. Adult Safeguarding and Child Protection • You have the right to feel safe where you learn. • If you think you have been hurt or abused by another learner, member of staff or visitor, you should report this as soon as possible. Ask your tutor or Reception staff to put you in touch with one of the College’s Safeguarding Officers.

14. Safeguarding Officers • Parkshot, Richmond - Fern-Chantele Carter or Janet Croney: 07951 529 860 • Clifden, Twickenham - Jenny Lawrence: 07956 942 778 • See page 23 of Learner Handbook for Personal Safety Hints and Tips.

15. Information, Advice and Guidance • The College has a qualified careers adviser to offer you free advice and guidance on learning, work and progression.  • Where: • Learning Resource Centre at the Parkshot site, Richmond. Mon – Thurs 9 am – 5 pm • ALS Room (above Reception) at the Clifden site, Twickenham. Fri 9 am – 12 noon

16. Information, Advice and Guidance • To make an appointment to see the careers advisor, either: Email:iag@racc.ac.uk or Tel: 0208 439 8956

17. Additional Learning Support If you have a disability, sensory impairment, mental health or learning difficulty (e.g. dyslexia), we can help with:•    Additional Advice & Guidance•    Individual support in class e.g. note-taker, reader, signer•    Specialist equipment, and how to use it•    Learning support workshops•    Additional teaching in English and Maths to help you succeed on your course•    Special examination arrangements

18. Additional Learning Support • We also offer drop-in sessions for quick information about additional learning support: • Tuesdays 12:00 – 13:00 Clifden Centre, room G23 • Fridays 09:00 – 10:00 Parkshot, room RBS 7 • Tel: 020 8891 5907 ext. 5032Email: jenny.lawrence@racc.ac.uk

19. moodle • The college has a Virtual Learning Environment called moodle. All RACC staff and learners can access this, and it has lots of resources and information. • Some tutors have additional course resources on the moodle, and your tutor will tell you if this is the case.

20. To access moodle Type in the following address: http://moodle.racc.ac.uk/ At the login page, type your username (student number - supplied at enrolment) and your date of birth e.g. 02/07/1969 must be typed in as 02071969

21. Use of IT at the college • Please turn to page 15 in the Learner Handbook, and read the section on “Use of Information and Communication Technology”. • Key points are that you are responsible for making back-ups of all your work, and that you should make sure you take data sticks etc away with you.

22. Equality and Diversity • We value everybody at RACC, regardless of gender, age, race, marital status, language, cultural, social or religious background, and physical, sensory or intellectual difficulty, sexual orientation or HIV status. • We hope that you feel part of a community at RACC. All staff and learners at the College are expected to value and celebrate the diversity brought into the College.

23. Equality and Diversity • We hold various events during the year which celebrate the experiences of our learners, including exhibitions, competitions, taster courses and celebrations of achievement. • Your tutor will let you know about upcoming events, but please also check our website and look on our noticeboards.

24. Learner Feedback We welcome your views and comments - good and bad - about your experiences at RACC.  If you wish to comment, compliment or make a suggestion:1. Fill in the college feedback form (available at reception or on our website) or2.  email feedback@racc.ac.uk

25. Learner Feedback If you have a serious complaint:Read our complaints policy and complete a complaints form (available at reception or on our website)

26. Other ways you can feed back: • A class representative will be invited to a termly Learner Forum meeting. • You will be asked to complete a course evaluation towards the end of your course. • If you have tutorial sessions, you can feed back to your tutor about your own progress, or any comments about the course or the college.

27. 30-second quiz – answer in pairs: • What is our “Virtual Learning Environment” called? •  Name 2 ways you can feed back your opinions about the college. •  What could you do if you wanted some careers advice? • What should you do if you know you are going to miss a session?

28. Answers: • Our Virtual Learning Environment is called “moodle”. • You can feed back to the college: • By online feedback form • By emailing feedback@racc.ac.uk • Via class representative at the learner forums • Directly to your tutor, or to the curriculum leader • By evaluation form towards the end of the course.

29. Answers continued: • If you wanted careers advice, you could book an appointment with our careers advisor. • If you know you are going to miss a session, you should email your tutor or leave a message at Reception.