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Making Data Work for You II. Shauna Reinhart, MPA Pennsylvania Child Welfare Training Program. Agenda. Introductions Learning objectives Building a data-driven culture Tips & techniques Tools & resources Small group discussion & sharing Evaluations. Learning Objectives.
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Making Data Work for You II Shauna Reinhart, MPA Pennsylvania Child Welfare Training Program The Pennsylvania Child Welfare Training Program Making Data Work for You II
Agenda • Introductions • Learning objectives • Building a data-driven culture • Tips & techniques • Tools & resources • Small group discussion & sharing • Evaluations The Pennsylvania Child Welfare Training Program Making Data Work for You II
Learning Objectives Participants will be able to: • Discuss the framework and guiding thoughts to help develop, instill or enhance a data-driven culture within an agency; • Identify the key components of a data-driven organization; • Share tips and techniques that support a data-driven culture; and • Explore tools to identify, collect and use data. The Pennsylvania Child Welfare Training Program Making Data Work for You II
What is a data-driven culture? Systematically collecting and analyzing data to guide a range of decisions to help improve an organization’s success (Wohlstetter, Datnow, & Park, 2008) . Effective data use that enables organizations to learn more about their programs, pinpoint successes and challenges, identify areas of improvement, and help evaluate the effectiveness of programs and practices (Ikemoto & Marsh, 2007) The Pennsylvania Child Welfare Training Program Making Data Work for You II
The Pennsylvania Child Welfare Training Program Making Data Work for You II
Perceptions The Pennsylvania Child Welfare Training Program Making Data Work for You II
How do you do it? • Motivation & Values • Communicate Priorities • Commitment • Plan • Process • Commitment The Pennsylvania Child Welfare Training Program Making Data Work for You II
Tips • Build data teams. • Look for others’ insights. • Align priorities- yours, mine & ours. • Build networks. • Remember: You don’t know what you don’t know. • Share inaccuracies strategically. • Laryngitis- don’t get it. The Pennsylvania Child Welfare Training Program Making Data Work for You II
Things to remember • Best offense is a good defense. • When did you stop learning? • Data has no value. • Data will confess to anything. • Continuous Quality Improvement is not an initiative. • This will not pass. The Pennsylvania Child Welfare Training Program Making Data Work for You II
Action Steps • Share • Take small steps • Drive up and down the organization • Use a Logic Model • Use Resources • Climate The Pennsylvania Child Welfare Training Program Making Data Work for You II
Tools • Data Planning Template (American Public Human Services Association). • Solving the Data Puzzle: Tool B (Legal Center for Foster Care and Education). • CLIP Inquiry Template Plan. • Data Collection and Information Management Template (Urban Institute). The Pennsylvania Child Welfare Training Program Making Data Work for You II
Beware…. • Doing nothing with the results • No staff input, support or training • Chasing funding • Starting too soon • Selective measurement & reporting • Number overload (Child Welfare League, 2002) The Pennsylvania Child Welfare Training Program Making Data Work for You II
Resources • Program Managers Guide to Evaluation • W. K. Kellog Foundation Evaluation Handbook • United Way • University of Wisconsin Evaluation Extension • American Evaluation Association The Pennsylvania Child Welfare Training Program Making Data Work for You II
Acknowledgments • Maryrose McCarthy • Deborah Mock • Gene Caprio • Maryann Marchi • Mike Byers • Mary Beth Rauktis, PhD The Pennsylvania Child Welfare Training Program Making Data Work for You II
“All organizations [and systems] are designed, intentionally or unwittingly, to achieve precisely the results they get.” -R. Spencer Darling The Pennsylvania Child Welfare Training Program Making Data Work for You II
Sources • Child Welfare League of America, National Center for Research and Data Research to Practice Initiative. (2002). Using program evaluation and outcome measurement (Issue 1). Washington, Dc: Retrieved from http://www.cwla.org/programs/r2p/toolkitcs.pdf The Pennsylvania Child Welfare Training Program Making Data Work for You II
Sources (continued) • Ikemoto, G, & Marsh, J. (2007). Cutting through the "data-driven' mantra different concepts of decision making (Adobe PDF), Retrieved from http://www.rand.org/pubs/reprints/RP1372/ • Pierce, K. (2006). Nine habits of effective data-driven performance management. Government Finance Review, Retrieved from http://www.gfoa.org/downloads/NineHabitsofEffectiveDataDrivenPerformanceManagement.pdf The Pennsylvania Child Welfare Training Program Making Data Work for You II
Sources (continued) • Webster, D, Needell, B, & Wildfire, J. (2002). Data are your friends: child welfare agency self-evaluation in Los Angeles county with the Family to Family Initiative. Children and Youth Services Review, 24(6/7), 471-484. • Wohlstetter, P, Datnow, A, & Park, V. (2008). Creating a system for data-driven decision-making: applying the pricipal-agent framework. School Effectiveness and School Improvement, 19(3), 239-259. The Pennsylvania Child Welfare Training Program Making Data Work for You II