SCCC Technology & Information Systems

1. SCCC Technology & Information Systems

2. Technology Support • Academic • Campus Educational Technology Units (ETUs) • Teaching & Learning Centers • Distance Education Support (Virtual Campus) • Library • Administrative/Core • Departments • Desktop Services • Networking & Telecommunications • Computer Center • Office of Computer and Information Systems

3. Technology Support • Administrative/Core • Services to the Individual • Maintain Desktop Computers • Phone, Network, Internet & Wireless Access • E-mail & Portal Services • WebPages • Department • Web Sites • RedDot/Open Text CMS • College-wide • Banner/Portal • College Homepage

4. Administrative / Core Services • Request for Network Account Activation • HR/Adjunct Services • Provides username & password to: • Office PC, E-mail, Network & Web Space, Portal, Banner

5. Administrative / Core Services • Office PC • All faculty/staff/administrators have access to an office PC (Windows) • Private document space and access to your e-mail • Maintenance, Repairs and Software installs handled by Desktop Services • Centrally managed virus protection & patch updates • See www.sunysuffolk.edu/helpfor service request forms and other IT support. Notice: The College will never ask you to provide us your username or password in an email. Never respond or reply to an email asking you for your College network credentials. On Older PCs

6. Administrative / Core Services

7. Administrative / Core Services

8. Administrative / Core Services

9. Administrative / Core Services • Accessing My Documents - Home • Available via Web-based VPN https://roam.sunysuffolk.edu

10. Administrative / Core Services

11. Administrative / Core Services • Desktop Services • PC Install & Repair • Virus Protection and Patch Management • Networking and Telecommunications • Phone & Network Requests • Wireless Internet Access On Campus • Portable Devices • MySCCC Portal Faculty/Staff Intranet Links

12. Administrative / Core Services

13. Administrative / Core Services Trouble Report/Technical Assistance Form You can also visit your Campus Academic Computing Lab for assistance

14. Administrative / Core Services • Desktop Services • PC Install & Repair • Virus Protection and Patch Management • Networking and Telecommunications • Phone & Network Requests • On-Line Help • Debbie Taglienti Switchboard Supervisor

15. Administrative / Core Services • Phone System Provides: • Individual voicemail boxes to all with assigned phone #’s • Messages Key, Ext 4888, or 451-4888 • Must be setup prior to use • Call lists (Missed, Received, Placed) • On-Phone Directory • Web tool for Speed Dials, Set/Reset PIN and Call Forwarding when off campus. • On-line Help

16. Administrative / Core Services • Desktop Services • PCs in your offices • Create your profile on your Office PC • Networking and Telecommunications • Networks, Internet, Phone Systems • Computer Center • E-mail & Portal Services • Web Folder for WebPages • College’s Administrative Systems • Banner (Project Lighthouse)

17. Administrative / Core Services • E-mail • Microsoft Exchange with Outlook • In the office – click Icon on lower tool bar (pre Windows 7) • At home/off-campus/other PC– Outlook Web http://www.sunysuffolk.edu/exchange w/ Windows 7 – Office 2010

20. MySCCC Portal

21. MySCCC Portal • Common Portal for All • From the Homepage Click MySCCC https://mysccc.sunysuffolk.edu/

22. MySCCC Network User ID and Password • Password Expired? • If you remember your old one, you will be prompted to created a new password. • Will not be notified in Outlook Web. If your receive “server not available” error in Outlook Web, • Login to the portal to make sure your password is current. • Forgot your password? • Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)

23. MySCCC Home Announcements and General Information

24. MySCCC Faculty Links to Help Document and SSB forms (Rosters, Schedule, etc…) D2L Course Management System and Virtual Campus Info Most tabs also have Links to Self-Service Banner

25. MySCCC Human Resources Vehicle Registration Overload and Adjunct Assignments Employment Details Time Approvals

26. MySCCC My Student Info Approval Alerts Budget Information Finance Applications

27. MySCCC My Student Info Links to Your Tasks as a Student Bill Payment Registration and Grades

28. MySCCC Admin. Calendar

29. Administrative / Core Services • Desktop Services • Networking and Telecommunications • Computer Center • E-mail & Portals • Web Folder for Web Pages • College’s Administrative Systems • Banner (Project Lighthouse)

30. Internet Native Banner http://www.sunysuffolk.edu/lighthouse

31. Internet Native Banner Banner Request Forms, Help and How-Tos Banner Request Forms, Help and How-Tos

32. Administrative / Core Services • Request for Faculty Web Folder • Cannot be used to store private information.

33. Administrative / Core Services • Web Folder for Web Pages • Is available to publish coursework as: http:/www2.sunysuffolk.edu/username Windows Directory: Drag & Drop

34. Administrative / Core Services • Web Folder for Web Pages • Is available to publish coursework as: http:/www2.sunysuffolk.edu/username Use an FTP Program

35. Campus Technology • Technology Guide

36. Academic Technology • Campus ETUs • Planning & Academic Computing • Support for Smart Classrooms & Labs • Coordinates Campus’s Technology Purchases • Computer Replacements • Contacts • Paul Basileo, Peter DiGregorio, Helen Wittmann • Campus Technology Administrators • Susan Lieberthal, David Quinn, Jane Shearer Library & Library Media Services

37. Technology Planning • Campus Computing Council • Campus Technology Plans and Implementation of College Technology Plan • Campus Input to College Computing Council • College Computing Council • College-Wide Technology Planning • Develops and Recommends Policy and Standards

38. Questions

40. Administrative / Core Services • Emergency Notifications • College Homepage and Portals • College-wide Email • Voicemail • Broadcast via phone/phone display • NY Alert • Facebook

41. Administrative / Core Services • Emergency Notifications • NY Alert • Will “Blast” info to: • Multiple phone numbers • Cells w/Text messaging • Sign up through MySCCC • Click the link on the right side of the Home Tab