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SLRM Project. CABLE – Creating a Better Learning Experience Presented by: Susan Reid & Shani Gbaja. Aim of CABLE. To create a broad parity of experience between on campus and distance learning students
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SLRM Project CABLE – Creating a Better Learning Experience Presented by: Susan Reid & Shani Gbaja
Aim of CABLE • To create a broad parity of experience between on campus and distance learning students • To focus on the pre and post enrolment stages of the student lifecycle with a view to improving administrative processes and communications systems.
UEL & ICS Collaboration UEL entered into partnership with ICS in 2004 • Currently 20 UEL distance learning undergraduate programmes delivered by ICS. • About 4000 learners doing wide ranging university courses in Education, Law, Psychology, Computing, Business & Management. • Partners currently operate separate administrative and VLE systems with no automatic transfer of electronic data
Key Areas • Improve tutor engagement with students • Incorporate provision of on-campus Student Support Services to distance learning students • Streamline enrolment procedure with the introduction of On line registration process
Key Benefits to Organisations • Proactive engagement with students, improving the student communication strategy • Relieve the administrative burden and improve efficiency • Colleagues and partners can collaborate to improve other stages of the student lifecycle.
Higher Ambitions Objectives • ‘Support to enable the UK HE sector to become a world leader in transnational education based on e-learning and to significantly grow market share in this sector by 2015’. • ‘Growing a diverse range of models of Higher Education provision. More flexible delivery including PT, WBL,FD and study whilst living at home’. • ‘Improved partnerships between businesses and universities, with universities being more responsive and businesses being active partners rather than passive customers’.
Key Benefits to Wider Community • Consolidates collaboration between university and business to expand the range of delivery models • The lessons learnt from this project be useful to stakeholders across the sector. • Sustainability and wider applicability of project outcomes after the end of the project
Measure of Success • Stakeholder feedback • Focus groups • Telephone interviews • Surveys
“ Initially I felt apprehensive about contacting my tutor, however after receiving the welcome call I feel comfortable in contacting him in the future as I now feel a personal warmth, knowing that he is going to be there for me” • Helena Lottering (Early Childhood degree) • Tutor Welcome Contact Pilot