Student Fee Management Committee – 2014

1. Technology and the “New Normal” at Winona State UniversityThriving in a world of continuous changeTechnology Fee Presentation • Student Fee Management Committee – 2014

2. Overview of Presentation • ITS Organizational Structure • Governance • Planning • Funding for IT @ WSU • e-Warrior: Digital Life and Learning Program • Technology Fee • A taste of the road ahead

3. Units in ITS Dean Feller, Director Robin Honken, Director David Gresham, Director Ken Graetz, Director

4. IT Planning New Technology MasterPlan Approved in Spring 2013Runs from July 2013 – June 2016

5. Year End Report FY10 Year End Report FY12 Technology Master Plan (Goals and Objectives) Year End Report FY11 Assessment Report Assessment Plan (Selecting Instruments) Document Efforts Collecting Information Acting on Information Analyzing Reflecting on Information

6. Reference - HLC Visitation Team Report Evidence that Core Components are met Component 2C: The organization’s ongoing evaluation and assessment processes provide reliable evidence on institutional effectiveness that clearly informs strategies for continuous improvement. The team observed that the assessment processes with regard to non-academic units are well planned and quite robust. Feedback loops are part of each plan with decisions made, based on results of assessment. For example, the campus technology plan includes a data collection plan, sets measureable goals, and defines metrics for goal achievement. The team viewed this plan as quite impressive and a model for other units within the institution and elsewhere.

7. Governance • All University Technology Committee (AUTC) (2) • E-Warrior: Digital Life and Learning Review Committee (5) • Student Technology Fee Review Committee (5)

8. Funding Sources for Information Technology • e-Warrior: Digital Life and Learning Program Fee* • Student Technology Fee* • General Fund * Represents nearly 90% of the IT budget

12. What do student fees for technology do?

13. IT is asking for no increase in the Tech Fee

14. WSU Student Technology FeeWhat is proposed?

15. Student Help ($292,900) • Student staffing for walk-in support positions • Student Technology Fee and e-Warrior Program supports over 113 student Positions

16. Salaries ($380,787) • Nine Full-time Staff • Help desk phone support • onsite support • classroom support • network support

17. Equipment ($390,000) • Servers • Email • Storage • Portal • Web (Course) • Streaming Media • Classroom Upgrades • Projectors • A/V Systems • Podiums • Phones • Network Switches (111 Comm. Closets) • Wireless Access Points

18. Repair ($47,000) • Printers • Datacenter • fire protection • electrical needs • cooling

19.  Maintenance Contracts (Hardware) ($30,000) • Network Switches • Wireless Access Points • Storage Area Network • Servers

20. Software ($240,000) • Server – OS & Database • Utility – Antivirus, AntiSPAM, Backup, Network Monitoring Tools, & Remote Access (VPN) • Applications – All the Adobe Products, SAS, SPSS, ArcGIS, EMS, and Jump

21. Software Maintenance ($62,000) • Server – OS, Database, etc • Network – Monitoring Tools, Intrusion Detection, Security

22. Supplies and Materials ($140,000) • Student and Public Printers • Paper • Toner • Consumables • Wiring Supplies

23. Purchased Services ($20,000) • Video (ITV) Support • Printing Services and Cleaning • Wiring and Cabling Contracts

24. Campus Card ($100,000) • Controlled by the Campus Card Office for maintaining and building the service.

25. Recent Development:Increased Campus Bandwidth • Residence Halls • Last year 300 MB to 700 MB • This year 700 MB to 1 GB

26. Taste of the Road Ahead Content Consumption Content Creation Anytime, Anywhere

27. Taste of the Road Ahead New 3-Year Wireless Plan (FY13 – FY15)

28. Taste of the Road Ahead

29. Taste of the Road Ahead Support academic transformation in several critical, new learning spaces. (General Classrooms, Nursing & Business)

30. Questions