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Management Paradigm Shift & MITs. Rev: Feb, 2012 Euiho (David) Suh , Ph.D. POSTECH Strategic Management of Information and Technology Laboratory (POSMIT: http://posmit.postech.ac.kr) Dept. of Industrial & Management Engineering POSTECH. Contents. Discussion Questions.
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Management Paradigm Shift & MITs • Rev: Feb, 2012 • Euiho (David) Suh, Ph.D. • POSTECH Strategic Management of Information and Technology Laboratory • (POSMIT: http://posmit.postech.ac.kr) • Dept. of Industrial & Management EngineeringPOSTECH
Discussion Questions • What is the motivation for each evolution in the Evaluation of Management in terms of (1) IT/IS perspective, and (2) Business in General. • What is the concept of “Proactive “ ? • Explain the difference for the followings. - Efficiency vs Effectiveness - Automation vs Reengineering - Function-oriented vs Process-oriented - Spin-off vs Spin-out Which motivation factor for management paradigm shift is most important ? Why do you think so ?
Management Environment Skyrocketed Importance of Strategic Management Globe-driven Technology-driven New Trade Trend (WTO, FTA) Shortened Technology Life Cycle Increasing Global Competition Open Domestic Market Interdisciplinary Industrial Structure Rapid Economic Growth Information -driven Society Customer-driven Increased Customer Demand Information-driven
Motivation of Management Paradigm Shift Globe -driven Information -driven Management Paradigm Shift Customer -driven Technology -driven Main motivations leading to management paradigm shift
Evolution of Management 1900 1946 1970 1981 1990 2000 2010 SNS Smart phone Global Network Service Management Automobile Industry Belt Conveyer System Taylor: “Scientific Management” Fayol: “Administrative Management” Ford: “Mass Production” Mayo: “Human Relations Approach” Computer “ENIAC” Efficiency Automation (Production and Work) Function- Oriented PC Strategic Management Decision Support Executive Information ERP Reengineering BPR Process-Oriented Learning Organization Internet Knowledge Management Customer Power CRM SCM EC MC UC Database Relational Data TQM JIT KANBAN Effectiveness
Components of Paradigm Shift • Business in General • Role of business • Competition basis • Organization format • External environment • Internal environment • Management Innovation • IT/IS Perspective • Hardware • Software • Role of IT/IS in organization • Strategic importance of IT/IS • Management hierarchy IT/IS aims
Management Innovation Technique(MITs)(1/2) • Definition • Various Techniques for Management Innovation to Accommodate the Paradigm Shift and the Business Environmental Changes • Management innovation changing ways of business • Business Process Reengineering(BPR)/ Enterprise Resource Planning(ERP) • Downsizing: Resizing, Rightsizing • Restructuring: Spin-off, Spin-out, Outsourcing • Benchmarking: Internal, Functional • Concurrent Engineering(CE) vs. Sequential Engineering • Logistics Innovation • EIS/DSS/ESS • Time-based Competition vs. Quality-based Competition (Product, Conformance)
MITs(2/2) • Management innovation using mind building in organization • Strategic Management / SIS • Value Engineering(VE) • Corporate Identity(CI) • Vision Making(VM) • Knowledge Management(KM) • Management innovation using Technology innovation of IT • Supply Chain Management(SCM) • Customer Relationship Management(CRM) • Electronic Commerce(EC) • Mobile Commerce(MC) • Ubiquitous Computing(UC) • Social Network Services(SNS) • Smart Phone Evolution