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Customer Board Meeting July 15, 2009

United States Department of Agriculture Office of the Chief Financial Officer National Finance Center. Customer Board Meeting July 15, 2009. Recommended Board Resolution. Current approved membership - 6 largest customers DoJ, USDA, DHS, Treasury, DOC, HUD - Small Agency HR Council

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Customer Board Meeting July 15, 2009

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  1. United States Department of Agriculture Office of the Chief Financial Officer National Finance Center Customer Board MeetingJuly 15, 2009

  2. Recommended Board Resolution • Current approved membership • - 6 largest customers DoJ, USDA, DHS, Treasury, DOC, HUD • - Small Agency HR Council • - 4 elected from remaining customer base • Recommended Changes: • - Add DOL as the 7th large customer member • - SAHRC will send up to 3 backups • - Only two interested from remaining customer base • (FDIC & VA IG) • Recommended Addition: Approval to send out minutes • to CHCO’s at every customer agency

  3. Schedule Release Status Status Update as of 07/09/2009 • PP10 2009 Release • 53 Projects scheduled • PP15 2009 Release • 63 Projects scheduled • PP20 2009 Release • 82 Projects scheduled • 2009/2010 Annual Release • 19 Projects scheduled

  4. CY2009 PP15 Schedule Release • Unit Testing and System Integration Testing • June 7, 2009 through July 4, 2009 • User Acceptance Testing (UATS) and Quality Assurance Testing (QA) • June 21, 2009 through July 18, 2009 • Production Implementation* • July 19, 2009 through Aug 1, 2009 *Note: Dates shown reflect the Payroll/Personnel Processing Schedule

  5. Schedule Release Summary • PPSS Projects scheduled as of 7/10/2009 • 224 Projects scheduled • PPSS Projects Under Review as of 7/10/2009 • 66 Projects under review • PPSS Projects on Hold as of 7/10/2009 • 31 Projects on hold

  6. Age of SPRs Closed During Month

  7. Age of SPRs Open at End of Month

  8. NFC User Group Updates • Entry, Processing, Inquiry, and Correction System (EPIC) User Group • Completed Quality Assurance Testing for EPIC Web on June 19, 2009. Scheduled Implementation Pay Period 15, 2009 • Transition training in Washington DC, Completed • Next meeting September 9, 2009 • T&A User Group • Modification to Leave Error Report, proposal was agreed on and was sent to GESD for implementation (Project # 90467) • Reports User Group • Project 90405 Probationary Period Trial Report in RFQS; modified to correct the one-year calculation period from 366 days to 365. Implemented in Pay Period 10, 2009

  9. NFC User Group Updates • EmpowHR User Group • Project – Insertion of Multiple PARS (Project # 80124) • Working on the adding of over-ride codes (Project # 70435) • Next Meeting July 16, 2009 Front End System Interface (FESI) User Group • FESI test window for 2009 2/23/09 – 3/27/09 (completed) 6/15/09 – 7/17/09 10/19/09 – 11/20/09

  10. NFC User Group Updates • Benefits User Group • HR 1256 “Elimination of TSP Waiting Periods” will be implemented in Pay Period 16, 2009 • Retirement System Modernization (RSM), NFC continues to work with OPM on data elements and method of transmitting data • Employee Personal Page (EPP) User Group • NFC is moving toward developing it’s WEB application in a new technology. The redesign version of EPP will give a new look and feel along with added functionality. Scheduled Implementation, Pay Period 25, 2009 • Next meeting September 15, 2009

  11. Client/NFC Acceptance Testing Environment (CATE) • Client/NFC Acceptance Testing Environment (CATE) • Creation of a user friendly, end-to-end UAT environment to expedite the testing process which will mirror the production environment. • User participation in testing of software modifications before moving the modifications to production to ensure validity of software changes. • CATE will allow for the storage and processing of 50,000 accounts and associated historical data (PHIS, ADJP-HIST) with 250 users. • Upon completion of all phases, Clients will enter documents via any “Front-End” system and data will flow to the Reporting Center. True end-to-end testing. • Will have bi-directional feed capabilities for all third party applications (i.e. HR Connect, WebTA, LTC, etc.).

  12. Client/NFC Acceptance Testing Environment (CATE) • Initially CATE is for the end-to-end Scheduled Release testing. • Clients will develop tests cases for the system modifications being tested and will submit SSNs in support of those test cases. • Phase One (Payroll / Personnel Applications) scheduled for implementation PP 20 2009, October 5, 2009

  13. Client/NFC Acceptance Testing Environment (CATE) • Phase One Applications include: • ADAM ADJP AECO BEAR CPDF DRBS • EARN EEOT EMPR FESI IRIS LIST • NEMP   PACS PAYE PEPL PERS PINE       • PINQ PHIS PMSO RFQS SETS SRPR • SRPT STAR TIIME TMGT WTWO • EPIC Web • EPIC Client • SPPS Web SPPS • SPPS Web Client • MASC (for accounting validation only)

  14. Client/NFC Acceptance Testing Environment (CATE) • FESI Test Windows are independent from CATE and will remain on pre-scheduled testing windows. • Future Phases will include Employee Personal Page (EPP), Reporting Center, Accounting Applications. • CATE will improve process, quality, and performance.

  15. NFC Customer Satisfaction Survey • Contracted with 3rd party vendor (Claes Fornell International - CFI Group) to conduct annual Customer Satisfaction Survey • All 170 customer agencies will be surveyed using participates received from agency contacts • Web-based survey launched by CFI on July 9, 2009 • Respondent percentage will be monitored and reminders sent out periodically • Results and final report will be compiled in late-summer

  16. Where we are and next steps Where we are: October 17th Board Meeting- Decision to proceed with business case to OMB October 30th Special Board meeting- Presentation of preliminary business case and decision to collect Agency data November 10th - Data call template to Agencies May 19th Customer Board- Update on alternative analysis and next steps Next Steps: June 1st Contractor support to finalize business case and RFP-Deloitte on Board June 13th Agency Feedback to NFC-received and being worked End of June/early July present business case to OMB-internal case completion and vetting still underway End of July RFP issued-will most likely move to early FY10 End of September-Application award-will follow RFP by approximately 3 months

  17. Earnings and Leave Statements • Approximately 640,000 employees paid • Roughly 96% of active employees have EPP data loaded • Less than 30% are paperless • Remaining 437,500 “mailed” ELS will cost customers approximately $5M in 2010 • Mailed ELS account for majority of privacy act issues • Please consider the paperless option in out-year planning

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