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Volunteers . . . When They Crash & Burn!. Presented by Valerie Pisierra. Volunteers. What defines a volunteer?. Prefer others benefits over their own. Social. Values. Career. Protective. Motivations influencing volunteer activity. Enhancement. Understanding.
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Volunteers . . . When They Crash & Burn! Presented by Valerie Pisierra
Volunteers What defines a volunteer? Prefer others benefits over their own
Social Values Career Protective Motivations influencing volunteer activity Enhancement Understanding What motivates people to volunteer?
What motivates people to volunteer? • Values – • humanitarian & altruistic values • Understanding – • new experiences; share knowledge & skills • Career – • benefits towards professional life • Social – • relationships; pressure to volunteer • Protective – • reduce guilt of having good life; personal issues • Enhancement – • self development; self-esteem; state of mind
Motivation can be Positive or Negative • Positive Motivating Factors (working for . . . ) • Fun • Challenge • Status or Fame • Self Respect • Negative Motivating Factors (working for . . . ) • Job Loss • Loneliness • Boredom • Guilt Whether Positive or Negative both Can achieve POSITIVE results!
Actively engaged • FUN • Variety • Valued Opinion • Ownership of project • Responsibility • Social Interaction • Able to fail/take risks • Set own goals • Appreciated • Empowered • Leadership Opportunities • Teamwork • Use of Talents • Learning What keeps them coming back for more? Volunteer Motivators
Too much politics • Unclear Expectations • Unproductive Meetings • Unfairness • Not Using Talents • Taken for Granted • Leadership Invisibility • Unnecessary Rules • Lack of Leader Follow-up • Negativity towards Ideas • Tolerating Poor Performance • Over Control What keeps them FROM Coming back? fb Volunteer De-Motivators
What comes from all of this? Burnout is a gradual process of disillusionment follows four stages:
Volunteer (Burnout)Life-Cycle BURNOUT!!!
Frustration • Outbursts • Alienation • Lack of Motivation • Inability to Adapt to Changes • Why Bother Attitude Warning Signs of Burnout
Fundraiser Burnout • Lack of enthusiasm when talking about event • Missed deadlines leads to group malfunctioning • Lack of Desire (foundation of motivation) • Overwhelmed about making group goals • Feel have no control over outcome of event • Tiredness & lack of energy (most common) • Lack of attention or focus on end result
Must see a positive relationship b/n what you do & what happens to you • You must feel you can influence what happens to you • Be Empowered How do you sustain motivation?
Avoid Burning Your Volunteers • Provide job descriptions & After Action Reports • “Better to come in scared than come in blind” • Leave plenty of time to play & execute • Set clear project deadlines & stick to them • Delegate tasks & plan contingencies • Keep lines of communication open • Climate Checks & Policies for dealing w/ conflict • Respect volunteer time • Recognize! Recognize! Recognize!
Quiz Time! • You might be a burnout!
#1 • If . . . • You spent all day making Auntie Yoli’s famous Italian lasagna and your family is eating McDonalds . . . AGAIN! • You might be a burnout!
#2 • If . . . • You might be a burnout! • Your spouse has banded all talk relating to your organization and you haven’t said a word in a week!
#3 • If . . . • You and another member are thinking of leaving . . . Just have to decide who will be Thelma & who will be Louise! • You might be a burnout!
#4 • If . . . • You send all e-mails directly to spam, despite the fact that you are the chairman! • You might be a burnout!
#5 • If . . . • Your husband, sitting next to you, has Fbed you to schedule some snuggle time . . . You tell him you will have to check with the secretary! • You might be a burnout!
#6 • If . . . • You’ve started volunteering for more projects to get out of the ones you are already committed to! • You might be a burnout!
#7 • If . . . • You realize that you’re in this for life . . . which is funny because you no longer have one! • You might be a burnout!
#8 • If . . . • You’ve contacted the witness relocation program to hide you from the committee chairperson! • You might be a burnout!
#9 • If . . . • You’re thinking of going back to work full-time just to cut down on your workload! • You might be a burnout!
#10 • If . . . • You’re thinking of committing a petty crime so it will show up on your next background check and prevent you from volunteering! • You might be a burnout!
You are officially burnt! • If you got 100%