1 / 30

Jie Tian, Reference Librarian California State University Fullerton

The Convergence of User Needs, Collection Building and the Electronic Publishing Market Place. NASIG Workshop #18. Jie Tian, Reference Librarian California State University Fullerton Sharon Wiles-Young, Team Leader Lehigh University. CSU Fullerton Background Info. Institutional Background

yetta
Download Presentation

Jie Tian, Reference Librarian California State University Fullerton

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Convergence of User Needs, Collection Building and the Electronic Publishing Market Place.NASIG Workshop #18 Jie Tian, Reference Librarian California State University Fullerton Sharon Wiles-Young, Team Leader Lehigh University

  2. CSU Fullerton Background Info Institutional Background Students 25,675 Undergrad 21,279 Grad 4,396 Arts 7% 5% SBAE 28% 13% COMM 9% 4% ECS 5% 6% HDCS 10% 17% HSS 23% 17% NSM 6% 6% Other 12% 32%

  3. CSU Fullerton Background Info Network Environment • Campus and dorm network upgrade in Jan.’98 • Titan Access for off-campus access Library Resources • 97 Electronic Resource Databases • 2500 Active Periodical Subscriptions • 500 Cataloged Electronic Journals

  4. Institutional Setting: Lehigh • Lehigh University- Co-educational with 4000 undergraduate students and 2000 graduate students • Strong academic programs in Engineering, and the Sciences, Management and Education • Campus is wired to all buildings including the dorms- Sign up for voice mail and computing as Freshman

  5. Institutional Setting: LehighContinued • Public sites for computing • Upgrade of faculty computing- electronic resources unavailable to some faculty because of equipment • New concerns for computing/libraries- off campus use, and distant education classes • “I don’t even have to go to the library, all the information I need is right at my fingertips”

  6. Institutional Setting: Lehigh Continued • Print journals: 4000 current periodical titles • Electronic journals: 2000 cataloged titles • Electronic resources: 85 databases Indexes/Abstracts/ Full text databases accessible through the web

  7. Convergence of • User Needs • User Needs • Service Provision • User Education • Electronic • Publishing • Publishers • Products • Impact • Collection Building • Selection • Organization • Access

  8. Electronic Resource (ER) Use Survey Milestones in ER • Library budget reallocation • Migration of reference tools to the Web • Revolution in article access via ejournals and full text databases • Scope of reference to include article access • Expansion of end-user workstations

  9. Electronic Resource (ER) Use Survey User Needs as Reflected in--Research topics --Database use --Course information --Date of information --Satisfaction rate Data Gathering--Librarian service points--End-User workstations Time of the survey--May 9-May 23’99

  10. Who Are Our Users? Users by School • Arts 0 • Comm 12 • ECS 4 • HDCS 18 • HSS 60 • NSM 10 • SBAE 35 • Total 139* *139 users supplied course info.; 265 users in all responded to survey

  11. Dates of Materials After 1994 200 76% Before 1994 17 6% Both Dates 48 18% *Data based on 265 research topics Types of Materials Articles 198 82% Articles and Books 11 5% Other Materials 32 13% What Are Our Users Looking for?*

  12. What Databases Were Used? • Databases Used: 74 total • Highest Use Databases • Lexis/Nexis 55 35% • EA ASAP 43 22% • ERIC 17 11% • SSA 10 6% • STAT-USA 10 6% • ABI 9 6% • OPAC 6 4% • HA 6 4%

  13. Full-Text Database Use Profile • Full-Text Database Use • Research Topics: 265 • Article Request: 198 • Full-text database use: 90 • Full-text article use: 66 • Highest Users • HSS • SBAE • COMM • HDCS • ECS

  14. Librn. Referral & Sat. Request for Articles168 68% Referral to Full-text Articles 55 83% Satisfaction w/ Full TextNA 11 20% 1 0 0%2 1 2%3 5 9%4 12 22%5 26 47% Stu. Self-Help & Sat. Request for Articles78 32% Use of Full-text Articles 11 17% Satisfaction w/ Full TextNA 0 0%1 0 0%2 0 0%3 3 27%4 1 9%5 7 64% Service & Satisfaction Profile

  15. Project Muse: 1997- 1658 total 1998- 2553 total 1999- 1155 total JSTOR: 1998- 88 total 1999- 5610 total Elsevier’s PEAK: tokens used titles used ACS: 1998 total hits: 7607 Macromolecules; Journal of the ACS; Langmuir Usage Statistics for Lehigh

  16. IDEAL Usage: Lehigh Univ.

  17. Beyond the ER Use Survey • Applications for User Study • Implications for Service Provision • Challenges for Organization & Access • Expansions in User Education • Realities of Electronic Publishing • Complications for Collection Building

  18. Applications for User Study Challenging Balances • Benefit to the greatest number of usersvs. different needs of users • Lower division vs. upper division user needs • Full-text article vs. indexes/abstracts • Electronic vs. print

  19. Implications for ER Service • ER Awareness and Promotion • Professional Staffing at End-User Workstations • Tiered Service for Differing User Needs • Service Points as Dynamic Test Sites for Electronic Resource Evaluation

  20. Expansions in USER Education • Communication & Publicity • Instruction Team’s Role • Instruction Sessions • Instruction Web Pages • Informal Sharing & Assessment • Instruction & ER Evaluation

  21. Realities of Electronic Publishing • Aggregated Full-text Databases • Bundled Electronic Journal Collections • Indexes/Abstracts Services • Individual Ejournals • Individual journals licensed to--database producers --archival services--subscription agencies --index/abstr. services

  22. Realities of Electronic Publishing • Harvard Business Review, Where to Buy? ABI Inform via Proquest Direct 09/01/95 - Business and Company ASAP Mar-95 - DJI Abstracts 1/97- Expanded Academic ASAP Mar-95 - Ebsco Masterfile 01/01/95 - LEXIS-NEXIS, Jan.’76 - Print Microform Electronic Journal?

  23. Complications for Collection Building • Our Publishers, Our Products • Formats, Databases, and Content • Content Selection: Principles and Criteria • Our Needs, Our Budget

  24. Organization/AccessIssues • Presentation of electronic resources: • Catalog titles for OPAC access and/or create web pages for access • Lists of titles on Web pages: • Useful as list grows • Known item searches • More access from indexes • URL maintenance • BI for full-text services

  25. Access Issues • IP access and password • Wiley journals -confidentiality • Proxy server with databases • Proxy server for electronic journals

  26. QuestionsUser Needs • How is your library assessing user needs? • Are you examining usage statistics? What impact have they had on your collection development decisions? • What role do full-text/ejournals fulfill in your library? • What is the use pattern of ejournals and full-text databases in your library?

  27. Questions Collection Building • What criteria should we apply when selecting aggregated products? • How important is the integrity of content? • Have you purchased your electronic resources through a consortium? • What are your experiences with this approach?

  28. •How does your library handle identifying new ejournals and providing access to them? •Has anyone developed local databases to provide access? Service Provision & User Education • What has your library done to increase awareness and promote use of ejournals/full text resources? Questions Organization & Access

  29. Questions Electronic Publishing • What would be the ideal product for electronic resources? • What services would you like the vendor to offer?

  30. Bibliography/ ResourcesCSU FullertonPeriodicalServices:http://www.library.fullerton.edu/Periodicals_Services/period.htmlElectronic journals:http://www.library.fullerton.edu/Ejournals/ejourn.htmlFull-text databases:http://www.library.fullerton.edu/er/ California State University (consortia web sites):http://www.co.calstate.edu/ir/weir/Ear.htmlLehigh UniversityElectronic journals:http://www.lehigh.edu/~intext/ejournals/ New Subject pages:http://www.lehigh.edu/~intech/infodome/Current Information on Electronic Serials:Scholarly Electronic Publishing Resources – Electronic serials: http://info.lib.uh.edu/sepb/sepr.htm

More Related