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National Processing Company. NPC Company Overview. 6th Largest Provider of Merchant Acquiring Services in the United States with over 40 years of history in the payment processing industry.Largest Merchant Acquirer Focused on ISO Centric Business Model.Largest Merchant Acquirer Exclusively Serving
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1. Experience, Reputation and Reliability Prepared for:
Bank/Credit Union
Bank/Credit Union Officer
Date, 2007
2. National Processing Company NPC Company Overview 6th Largest Provider of Merchant Acquiring Services in the United States with over 40 years of history in the payment processing industry.
Largest Merchant Acquirer Focused on ISO Centric Business Model.
Largest Merchant Acquirer Exclusively Serving Small/Medium Merchants.
Industry Leading Merchant Boarding & CRM Technology.
Large-Scale, Broad-Based Service Provider With Emphasis on Service Quality.
Over 275,000 Merchant Outlets
Over $25 billion in Annual Sales Volume
Over 340 million Transactions per Year
Total Number of Employees: 600
Louisville: 230
Houston: 220
Chicago: 100
Field: 50
3. National Processing Company NPC Company Overview National Processing Company is the leading provider to the small & mid-sized merchant segment
4. National Processing Company Heritage of NPC
5. National Processing Company Industry Trends Within this overall segment, there are an estimated 23 million small businesses in the U.S.
Only 27% of them accept card based payment
An estimated 580,000 new small businesses will open every year in the U.S.
In 2005 over 950,000 US merchants were new to card acceptance
79% were existing businesses, new to card acceptance
21% were new business starts
6. National Processing Company Merchant Trends / Profitability The small merchant segment is the fastest growing market.
The small merchant segment is the most profitable and difficult to serve:
7. National Processing Company Natural Partnership NPC’s Services fit right into a Financial Institutions strategy of growing deposits and strengthening ties to commercial customers.
Payment Services for F.I. customers is critical to their business health and success.
Confusing options in the market…merchants need a trusted partner to guide them.
Financial Institutions can significantly increase fee income through increased deposits and revenue share by providing Merchant Services and aggressively marketing with NPC as the partner of choice.
8. National Processing Company Competitive Advantages NPC Distribution Partner AND Merchant Focus
Dedicated Strategic Alliance Division
Service Quality Emphasis
GEM & Retention Teams
MAG
NPC Online
Focused Management Team
NPC Retains 100% Liability
9. National Processing Company Experienced Partner NPC has built tools to enable strategic partners to participate at the level they desire.
As an example, we provide processing services to over 500 bank partners with more than 4,000 bank branches under management.
Executive team at NPC understands importance of the total relationship between your customer and us.
NPC can customize the Bank program to fit your specific needs.
NPC approves and provides service to more than 3,000 new merchant customers each month.
10. National Processing Company Reliable Partnership NPC Competitive pricing - YES
Local dedicated representation - YES
Internet/PC products – YES
Accommodate existing merchant equipment – YES
Check verification/conversion -YES
Quick Merchant sign-up – YES
Portfolio Management Tools for Bank – YES
Zero Liability Program - YES
11. National Processing Company New Strategy Align dedicated NPC sales team in the your area to support all of your branches.
Drive new business opportunities back to your Financial Institution.
Provide Financial Institution with online Lead Tracking to insure all referrals are contacted and serviced in a timely manner.
Introduction to other NPC Strategic Partners to drive new business for both companies.
12. National Processing Company Bank/Credit Union Support / G.E.M. Team G.E.M.’s mission is to successfully deliver prompt, efficient and knowledgeable support to our sales groups. This, in turn, gives our sales groups the ability to fully concentrate on delivering increased sales with the highest level of customer satisfaction.
GEM consistently delivers:
Zero Hold Times!
No Voicemails!
13. National Processing Company Bank/Credit Union Support / MAG MAG is an interactive and real-time online gateway for boarding, review, approval of merchant applications.
MAG will provide instant merchant approval upon data entering on standard SIC/MCC codes.
Downloads will be built within hours to provide same day or next day installation capability.
ISO’s may key directly to MAG, or fax or email apps to NPC to be keyed.
14. National Processing Company Bank/Credit Union Support / Online Tools Total back-end office support with an advanced data delivery system that allows our sales groups to view information on their accounts exactly as NPC sees it.
Obtain a 360 degree view of each merchant – including equipment, additional services, and history.
Check technical support notes on each merchant.
Initiate Merchant Service Requests
15. National Processing Company Bank Support / MyMerchantData.com MyMerchantData is an online transactional database, which provides you AND your merchants a unique resource which provides:
Online transaction and batch information
View, evaluate, and print statements
Respond to chargeback and retrieval requests
Export data to Excel spreadsheets for reconciliation and account purposes.
16. National Processing Company NPC Equipment Facilities Equipment and Deployment:
New and refurbished terminals and peripherals available
Competitive pricing for all Class A point-of-sale (POS) equipment
Bulk & individual sales including full deployment services
Kitting, including plates and supplies available
Equipment exchange, swap replacement and upgrade services available
In-House Terminal Software:
VeriFone VeriCentre
Lipman WNCC
Hypercom Termmaster
Deployment facilities
New & refurbished equipment deployed from Chicago
Swaps & refurbished equipment deployed from Houston
17. National Processing Company NPC Underwriting Overview