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Percent Service Employment for Selected Nations. Country 1980 1987 1993 2000 United States 67.1 71.0 74.3 74.2 Canada 67.2 70.8 74.8 74.1
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Percent Service Employment for Selected Nations Country 1980 1987 1993 2000 United States 67.1 71.0 74.3 74.2 Canada 67.2 70.8 74.8 74.1 Israel 63.3 66.0 68.0 73.9 Japan 54.5 58.8 59.9 72.7 France 56.9 63.6 66.4 70.8 Italy 48.7 57.7 60.2 62.8 Brazil 46.2 50.0 51.9 56.5 China 13.1 17.8 21.2 40.6 • Add another column for 2010 and 2020 and project the service industry growth in these countries • Please research India employment in Services
Group Project: Describe the following End to End Business Processes Product Development and Manufacturing Procurement and Logistics Management Customer Relations Management Sales and Service Management Supplier Relationship Mgmt. Provide one page write-up with a service example each with 8 ~ 10 symbol process flows Supply Chain Mgmt. Finance & Accounting Human Capital Mgmt.
Project: 100 Yen Sushi House • Prepare a service blueprint for the 100 Yen Sushi House. • What features differentiate 100 Yen Sushi House and how do they create a competitive advantage? • How has the 100 Yen Sushi House incorporated the just-in-time system into its operations? • Suggest other services that could adopt the 100 Yen Sushi House service delivery concept. • Create a similar service concept in Indian scenario – be creative in type of service provision
Project: Yen Sushi House Layout Dishwashing Counter in Back CONVERSATION AREA Miso and Tea Station CONVEYOR BELT CONVERSATION AREA TAKE-OUT POSITION ENTRANCE = CHEF