Created By: Taylor Burnett Maira Da Silva Adriana Haub Aaron Robinson

1. The 5 Most Important Things in This Reading Chapter 6 Refine Your Nonverbal Delivery Created By: Taylor Burnett Maira Da Silva Adriana Haub Aaron Robinson

2. Refine Your Non-verbal Delivery How do you refine your non-verbal Delivery? • Analyze your non-verbal style • Practice your delivery • Manage your nervous system

3. Analyze your Non-verbal Style - Body Position and Movement Be aware of distracting positions: • Foot placement • Leaning positions • Moving mistakes • Avoid bouncing, rocking, pacing, etc. • Sloppy sitting • Avoid slouching or swiveling

4. Analyze your Non-verbal Style - Hand and Arm Gestures Distracting gestures: • The Commander, Chilly Presenter, Gunshot Victim, Armless Presenter, Pocket Jingler, Slapper, The Garden Of Eden Use conversational Patterns: • Emphasize your message • Avoid Extremes • Point friendly: point to visual aids not people • Refine your gesture but don’t obsess Consider and Adapt to the situation: • Room size • Audience • Cultural norms Solid, Upright posture and purposeful movement Communicates Confidence

5. Analyze your own behavior – Eye Contact and Facial Expression How to maintain proper eye contact: • Find a friendly face • Have little conversations • Look long enough to complete a thought • Locate influence audience members • Use your body as you make eye contact • Make adjustments for large audience Facial Expression • Use conversational expression • Smile when appropriate • Interact with the audience

6. Manage Your Voice Traits • Volume: • Speak to the back row • Avoid vocal strain • Listen for volume drops • Vary volume • Test microphone • Rate: • Slow down if too fast/ Speedup if too slow • Add pauses • Adjust for cultural differences • Inflection: • Speak with enthusiasm • Avoid monotone speaking • Low notes to high-pitched voice • Avoid turning statements into questions • Enunciation: • Use formal enunciation • Less formal- use contractions

7. Manage Your Voice Traits cont. • Filler Words: • Add Pauses • Become comfortable with silence • Listen for “advanced filler words” • Avoid meaningless phrases • Filler Sounds: • Avoid poor enunciation • Avoid stutters • Avoid stumbles

8. Manage Space and Objects Around You • Space: • Consider seating arrangement • Factor height and distance • Listen for “advanced filler words” • Avoid meaningless phrases • Objects: • Between you and the audience • Visual aids • Dress consciously

9. Practice Your Delivery • Get Comfortable with content and timing • Prepare limited notes • “Own” your content • Practice your presentation with friends and colleagues • Connect to your slides • Create Notepages • Rehearse your presentation • Rehearse, Rehearse, Rehearse • Time a rehearsal • Rehearse with your slides • Link what they’ll see to what you’ll say • Anticipate visual distractions

10. Practice Your Delivery Intended to be blank (remove text before presentation)

11. Practice Your Delivery • Prepare for deck presentations • Practice how you’ll open • Identify the purpose of the deck • Decide what to say each page • Anticipate your audience having read ahead • Consider the nonverbal message • Consider where you’ll sit • Practice until you can paraphrase • Prepare for online presentations • Know the equipment you’ll be using • Know what your audience will see • Plan to start your presentation early • Smile and connect with your audience

12. Manage Your Nervous System • General Techniques: • Identify what makes you nervous • Large Crowds • Demonstrating a Clear Message • Audience Acceptance • Analyze your Symptoms: • Visible Symptoms • Audible Symptoms • Undetectable Symptoms • Practice: • Useful Notes • Feel Confident Interacting: • Visuals • Audience • Rehearse • Visible Symptoms: • Rubbing Fingers • Pacing or Rocking • Staring at Notes • AudibleSymptoms: • Filler Words • Speaking Fast • Speaking Soft • Undetectable Symptoms: • Pounding Heart • Sweaty Palms • Dry Mouth

13. Manage Your Nervous System Physical Techniques: Powerful Pose Relax Body Parts Breathe Deeply Prepare Your Voice

14. Manage Your Nervous System Mental Techniques: Think Rationally Positive Self Image Connect With Audience Picture a Calm Scene

15. Quiz • It is important to be able to _______ and _____________ people through nonverbal communication. • Solid upright posture and purposeful movement creates ______________ ___________. • ____________ is a voice trait that turns statements into questions. • What effect does rehearsal have on your nonverbal communication? • Name two mental techniques to manage your nervous system.

16. Answer Key • It’s important to be able to READ and INFLUENCE people through nonverbal communication. • Solid upright posture and purposeful movement creates CONFIDENTCOMMUNICATION. • INFLECTION is a voice trait that turns statements into questions. • What effect does rehearsal have on your nonverbal communication? • MAINTAINING POSTURE • INCREASE CONFIDENCE • MANAGING YOUR NERVOUS SYSTEM • Name two mental techniques to manage your nervous system. • THINK RATIONALLY • POSITIVE SELF IMAGE • PICTURE A CALM SCENE • CONNECT WITH THE AUDIENCE