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Welcome Address

Welcome Address. Andre le Roux MD, Interactive Intelligence – Africa Region. Interactive Intelligence. Founded 1994 Publicly traded: Nasdaq ININ Innovative, first-to-market approach Headquarters: Indianapolis, Indiana Regional North America HQ offices: Denver, CO Irvine, CA

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Welcome Address

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  1. Welcome Address Andre le Roux MD, Interactive Intelligence – Africa Region

  2. Interactive Intelligence • Founded 1994 • Publicly traded: Nasdaq ININ • Innovative, first-to-market approach • Headquarters: Indianapolis, Indiana • Regional North America HQ offices: • Denver, CO • Irvine, CA • Herndon, VA • St. Louis, MO • Offices throughout EMEA, APACand Latin America • 1,200+ employees worldwide • Annual revenues more than $209 million… and growing!

  3. Global Market Coverage Offices in 16 countries

  4. Global Market Coverage 90+ Territory Managers Worldwide 350 resellers in 104 countries

  5. Global Market Coverage Over 4,000+ customersin 95+ countries

  6. Thousands of Global Customers

  7. Local Customers BLUE-STAR DIGITAL

  8. Gartner Recognition Magic Quadrant for Contact Center Infrastructure, Worldwide, Gartner, Inc., June 27, 2012

  9. Markets Served In cloud or on-premises

  10. Q1 Update • Recurring revenues up 31% to 52% of total revenue • Cloud based orders increase to 29% of total orders • Cloud based revenues increase 81% • ININ acquired certain assets of its South African reseller, ATIO in January 2012 • ININ acquired its Netherlands reseller, Brightware B.V. • CRM magazine named ININ contact centre infrastructure as Service Leader winner for 2012, beating out larger competitors based on company direction, customer satisfaction and cost.

  11. Local Office (ININ SA) • Situated in Tuscany Office Park, Rivonia. • ININ SA Team composition • Full Technical Service Delivery • Professional Services (Business Analysis & Project Management) • Sales and Account Management • Financial and HR • Revamping local office and should be completed by mid Aug 2012 • Auditorium facility (customer events and product discussions) • Full Training Room Facility & Certified trainer • Full Demo Facility

  12. Thank You

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