Business Proposal

1. Business Proposal Team True Systems Jon Loar Melissa Robinson Lloyd Jones

2. Business Questions • What business functions should be supported? • Where are operations performed? • Are there any budget constraints? • What product is sold?

3. Problems • Rapid Growth • Difficulty sharing information • No documented procedures/processes

4. Goals • Improve information flow/security/timeliness • Increase turnaround time • Improve customer experience • Develop documented procedures/processes • Implement e-mail/Web services

5. Feasibility • Technical: • Hardware/Software • Licensing • SOX compliance • ISO-9000

6. Feasibility Con’t • Operational: • Adequate Resources • Management/Users support • No risk to company image • Overall gain outweighs costs • Will meet user needs • Reliable • Scalability

7. Feasibility Con’t • Economic: • Benefits greater than costs • Three scenarios analyzed: • Business as Usual (no change) • Proposed implementation with in-house development • Proposed implementation with purchased software

8. Feasibility Con’t • Schedule: • Control over factors that affect • Implementation expected within one year • Project Manager will be appointed

9. Milestones • Milestones/Deliverables Target Date • Project Charter 04/18/11 • Project Plan Review and Completion 04/20/11 • Project Kickoff 04/20/11 • Phase I Complete 05/15/11 • Phase II Complete 06/15/11 • Phase III Complete 08/15/11 • Phase IV Complete 10/15/11 • Phase V Complete 12/15/11 • Closeout/Project Completion 03/10/12

10. Justification • 15% reduction in overhead costs in the first 12 months • 50% immediate decrease in time to generate daily, weekly, and monthly reports • 25% immediate decrease in the amount of time it takes to resolve payroll and inventory issues

11. MS Dynamic AX MS Dynamic AX – ERP software package • Supply chain management • Human resource management • Database Management • Inventory/Warehouse management • Sales/Marketing Management • Financial Management Communication/Collaboration

12. MS Dynamics AX Cost

13. Return on Investment (ROI)

14. Payback Period

15. Staffing • Hire 1 full time IT Manager • Maintenance – complex network is always a work in progress • New security holes discovered every day • Research – new applications, upgrades, hardware/software • Soften impact of problems

16. Personnel Training & Support Hire 1 trainer to train each employee • 3 hours/day • 4 times/year $14/hour pay rate - $30,000 annually • lower costs, • reduce downtime, • improve productivity Save $15,000 annually not hiring additional staff

17. Costs No IT Staff

18. Costs Hire IT Staff • Savings of $32,887.50 annually

19. Hardware Selection • Cisco Platform • Market Leader with 70% of market share • Defines industry standards • High quality • Excellent customer service • Reliable • Support easy to obtain

20. Cable • Plenum GigaTrue 550 MHz CAT 6 • High Bandwidth • Low Cost • Future potential • Guarantee for Life • Greater scalability

21. Pre-Implementation • Provide overall planning and coordination for the implementation • Provide appropriate training for personnel • Ensure that all manuals applicable to the implementation effort are available • Perform site surveys before implementation • Ensure that all prerequisites have been fulfilled before the implementation date • Prepare site facilities for implementation

22. Implementation • Confirm ESD procedures. • Prepare installation area. • Unpack equipment. • Physically install equipment. • Record equipment serial numbers, and check against delivery documentation. • Power up Cisco equipment. • Verify/load system software/firmware. • Configure equipment. • Complete installation tests. • Complete implementation record.

23. Fee Schedule • Client Origination Fee: 10% • Contract Origination Fee: 10% • Client Management Fee: 10% • $3,000 - $15,000 retainer • Hourly Billing Rate: $75 to $300 • Success Fee: 3% -10% • Minimum of $50,000 fee for transactions of less than $1M • Goes up to $75,000 - $100,000 over $2M

24. Fee Scheduled Con’t • A portion of the retainer will be credited back against the success fee • Retainers are non-refundable • Fees are negotiated on a case-by-case basis

25. PERT Chart

26. Project Evaluation (Unweighted) *BC Networks: www.bcnetworks.com *Outsource IT Solutions Group: www.osgusa.com

27. Project Evaluation (Weighted)

28. “The Cloud” Connection Employees Suppliers Customers

29. “The Cloud”

30. “The Cloud”Three Service Models Offered Software as a Service (SaaS) • applications running on a cloud infrastructure, accessible from a web browser or other thin client • consumer does not manage or control the underlying cloud infrastructure

31. “The Cloud”Three Service Models Offered Platform as a Service (PaaS) • consumer-created applications deployed to the cloud infrastructure • consumer does not manage or control the underlying cloud infrastructure but doe s have control over the deployed applications

32. “The Cloud”Three Service Models Offered Infrastructure as a Service (IaaS) • consumer provisions processing, storage, networks, and other fundamental computing resources • consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly limited control of select networking components (e.g., host firewalls)

33. Cloud Computing in the News

34. Cloud Computing Benefits

35. Cloud Challenges/Issues

37. WAN Connectivity

38. Web Development (E-Commerce) • Complete control over the site

39. Web Development (E-Commerce) • A scalable structure to handle increases in sales and product offerings in the future

40. Web Development (E-Commerce) • More flexibility to modify and mange the site as the company changes

41. Web Development (E-Commerce) • The opportunity to integrate Web-based business systems with your other information systems, creating the potential for more savings and better customer service

42. Batch Processing • A batch processing system can be implemented. • A batch processing system collects, groups, and processes transactions periodically. • For example, when your company produces customer statements at the end of the month, a batch application can process thousands of records in one run of the program.

43. Response Plan • True Systems advocates that you create an incident response plan and be prepared for the likelihood that you will experience a breach or data loss in the future.

44. Security Concerns • Physical security • Password policies and restrictions • Wireless security • Data privacy • Social engineering • Network security

45. Backup Overview • Full backups performed every Saturday, backups of modified files every weekday • Warm site for off-site backups • Full backup tapes sent to warm-site every Sunday

46. Disaster Recovery Plan • Identify disaster, ensure safety of personnel • Activate warm site and restore business critical processes • Restore support departments and functions • Begin restoring all functions to normal capacity

47. Incident Response Plan To aid in the development of a data loss incident plan and help maximize business continuity, we will be addressing the following issues: • What sensitive information is maintained by your company, where will it be stored and how will it be kept secure?

48. Incident Response Plan Training for an incident response team, to be in place ready to respond 24/7.

49. Incident Response Plan • Security, privacy and regulatory requirements related specifically to your business.

50. Incident Response Plan • Employees trained and prepared to notify management in the case of accidental data loss or a malicious attack.