Maximizing ROI Through Millennium Library System at University of Pretoria

1. MILLENNIUM LIBRARY SYSTEM Return on Investment (ROI) University of Pretoria Scenario Presented by Soekie Swanepoel & Anette Lessing GAELIC Show ‘n Tell, National Library, Pretoria, 9 September 2010

2. VISION/MISSION CLIENTS Interfaces MILLENNIUM Applications MILLENNIUM - RETURN ON INVESTMENT (ROI) Agenda • Introduction • ROI measurement • @Relevant UP Library strategies • @Fitness for purpose • Millennium Functions • Millennium interoperability • Gains from investment • Conclusion • Questions

3. MILLENNIUM RETURN ON INVESTMENT Introduction A performance measure used to evaluate the efficiency of an investment Standard formula: Look at Millennium @ UP Library strategies Fitness for purpose ROI calculations can be easily manipulated to suit the user’s purposes, and the result can be expressed in many different ways http://www.investopedia.com/terms/r/returnoninvestment.asp

4. MILLENNIUM RETURN ON INVESTMENT Measurement: @Relevant UP Library strategies Enable Research Learning & teaching excellence E-Strategy Access to information

5. MILLENNIUM RETURN ON INVESTMENT Measurement: @Fitness for purpose • Infrastructure to perform most library administrative & professional tasks • Infrastructure to store and retrieve information

6. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Loans management/client services ASSET CONTROL Client Services IssuesReturnsRenewals Fines Bills Blacklists Determine loan periods Basic Modules • Overview Patron database E-communication Holds E-Mail Notices Courtesy Overdues Circulation UP mainframe interoperability

7. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Procurement/Finances Procurement Budget control Basic Modules E-resources Physical material Serials Acquisitions & Finances (E)-Ordering (E)-Receiving Circulation (E)-Claims Vendor database Vendor performance stats

8. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Subscription management Serials mangement (E)-Orders (E)-Checkin (E)-Claiming (E)-Journals (E)-Invoicing Routing Subscriptions control Basic Modules Acquisitions & Finances Serials Circulation

9. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Bibliographic Services Bibliographic control MARC21 OCLC holdings LC Subject headings TOC Authority control MARC data downloads AACR2 Interoperability with OCLC URL LINKS to full text Basic Modules Acquisitions & Finances Cataloguing Serials Circulation

10. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: E-resources management Web Access Management Control access to e-resources E-Journals E-databases E-Books E-Course Reserves E-Exams LicensingStatistics Copyright ClickUP (WebCT) Basic Modules Authentication Acquisitions & Finances Cataloguing Serials Circulation

11. Interfaces MILLENNIUM DB Empower End Users Administration & Management Applications MILLENNIUM RETURN ON INVESTMENT Library function: Online access • WebPAC: Window to the world • Facilitate & integrate access to information and e-services • E-Information • E-Research • E-Teaching & Learning • Infrastructure for virtual library • My Millennium functionalities WebPAC Web Public Access

12. MILLENNIUM DB Administration & Management MILLENNIUM RETURN ON INVESTMENT MILLENNIUM Interoperability: Interfaces Acquisitions E-Exams Data exchange E-Course Reserves UP Mainframe Patron data downloads Blacklists Management info E-Access Management Budget Control OCLC & Sabinet Worldcat holdings MARC record down/UPloads WEB2 Patron database HTTP FTP SSH Z39.50 EDI XML METADATA MARC Serials management Cataloguing Protocols firewals ports ASSET CONTROL (Loans, notices…) Image Server Images on External server Vendor Interfaces EDI orders/invoicing/reports E-Checkin MARC record downloads PRIMO Portal (ExLibris) SFX Link Resolver, MetaLib Search Engine E-Journals/Databases Gateway WAM Authentication WebPAC

13. MILLENNIUM RETURN ON INVESTMENT Gains from investment: Library operational functions Interfaces Library Admin Provides infrastructure for most library functions Provides infrastructure for end user access Provides management/strategic information Management Info Library Prof Tasks Public access millennium

14. MILLENNIUM RETURN ON INVESTMENT Gains from investment: Strategic information • Human resource management • Task allocation • Performance • Collection management • Vendor management • Vendor performance • Budget allocation Management Information millennium millennium

15. MILLENNIUM RETURN ON INVESTMENT Gains from investment: Library mission; e-services E-articles E-course reserves Usage Statistics - 2009 E-articles downloads 2 316 077 Online book downloads 616 735 E-exam & E-course reserve retrievals 268 619 E-exams E-journals E-books Millennium provides gateway to access e-resources millennium

16. VISION/MISSION Interfaces MILLENNIUM Applications CLIENTS MILLENNIUM RETURN ON INVESTMENT XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX In conclusion Gains from investment Provide infrastructure to perform library administrative and professional tasks Provide infrastructure to provide information in support of teaching and learning Create an e-information environment for our clients Provide infrastructure to support research by creating gateways to global information for researchers MILLENNIUM facilitates Access to information in support of research, study and teaching

17. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX MILLENNIUM RETURN ON INVESTMENT Questions Thank you UP strategic thrust - Excellence in support functions