1 / 8

Bern, Switzerland, June 2010

Members capacity building Tools and approaches Ewa Bankowska SPM Program Manager. Bern, Switzerland, June 2010. Identified members needs. SPM understanding, management or staff buy-in From buzzword to solution : where and how to start? Developing priorities Solution: easy to implement

zach
Download Presentation

Bern, Switzerland, June 2010

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Members capacity building Tools and approaches Ewa Bankowska SPM Program Manager Bern, Switzerland, June 2010

  2. Identified members needs • SPM understanding, management or staff buy-in • From buzzword to solution: where and how to start? • Developing priorities • Solution: • easy to implement • Cost effective • Not time consuming

  3. QAT: pratical solution for MFI • Discussing social goals • Diagnosing strengths and gaps in SPM and Client Protection • Prioritizing improvements • Staff understanding and buy-in • Preparing for social rating • Regularreview of SPM

  4. QAT: various approaches to implementation MFIs Associations

  5. Achievements • 40 MFIs worldwide • ECA, Africa, Latin America, The Philippines • 20 MFIs trained • 4 associations trained, 3 in pipe line • MCPI, Sanabel, AMFA, AEMFI • 9 certified facilitators worldwide • SPTF User Reviews • 6 Principles of Client Protection included • SP ICCO Fund co-financing

  6. Plans • Fine-tune client protection and gender • Transfer to more networks • Co-financing • Certification

  7. Lessons learnt • Improving SPM takes time: 2-3 years • Be less ambitious: start with elements of SPM • Building local consultants capacity is challenging • Need to understand SPM by stakeholders

  8. Microfinance Centre Koszykowa 60/62 m. 52 00-673 Warsaw, Poland Tel.: +48 22 622 34 65 Fax: +48 22 622 34 85 www.mfc.org.pl Ewa@mfc.org.pl Thank you!

More Related