270 likes | 588 Views
Metrics do matter !. To measure is to know . To measure is to know . Opportunity to convert performance data into information and then action. Building blocks in place. Performance Standards. Quantifiable levels of achievement. Performance Measurement.
E N D
To measure is to know .. Opportunity to convert performance data into information and then action
Performance Standards Quantifiable levels of achievement
Performance Measurement Regular collection and reporting of data
Convert performance data into information and then action • Quality Improvement Process
Using metrics to … • Take blame out of equation – ‘carrot not a stick’ • Focus on processes - are we doing the right things in the right way • Emphasising on team learning
Where Metrics Can Impact Large multi-centre research study evaluating the efficacy of Azithromycin for patients suffering acute asthma exacerbations
Why? • FPFV and T&T metrics highlighted issues • 3 months to recruit first patient • Only recruiting 1 patient a month • Review • Weekend and overnight screening • Junior Clinical Research Fellows • Increasing patient awareness • Research team expansion & improved communication
Result • Successful model has now been adopted by other trusts nationally
Matching workforce to study design • HEAT – large scale interventional study. • Early recognition of need community nurses working across multiple sites
Hub and spoke models • CRASH - ILR
Effective Reporting • Clear • Easy to read • Context to relate PMF
Value for Money • Recruit to time and target and avoid Chief Investigators going back to funders for additional resources • CLRN resources used to best effect -quality must not be sacrificed for volume
Move beyond limits of lagging metrics … • Real time data • EDGE and new CRN CC portfolio database • Open data platform • Integration of multiple data sources • Tighter reporting deadlines to CRN CC
Look at systems • Refine, revise what we do • Learn from one another in the network
Use metrics dynamically and continuously to make decisions and create change