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Managing Knowledge in the Digital Firm (I)

Managing Knowledge in the Digital Firm (I). Soetam Rizky. Dimensions of Knowledge. Knowledge is a Firm Asset. Knowledge Forms. Before we continue……. What your tacit knowledge ? Are you really competitive enough or just so-so ?. Knowledge Location. Organizational learning.

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Managing Knowledge in the Digital Firm (I)

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  1. Managing Knowledge in the Digital Firm (I) Soetam Rizky

  2. Dimensions of Knowledge

  3. Knowledge is a Firm Asset

  4. Knowledge Forms

  5. Before we continue……. What your tacit knowledge ? Are you really competitive enough or just so-so ?

  6. Knowledge Location

  7. Organizational learning Adjusting business processes and patterns of decision making to reflect knowledge gained through information and experience gathered

  8. Quick Summary Knowledge as asset: Intangible, resource, value Knowledge dimension : Data, Information, Knowledge, Wisdom Knowledge forms: Tacit/explicit, Know-how, craft, skill Knowledge location: Cognitive, social/individual, sticky

  9. Knowledge Management Value Chain

  10. Before we continue……. Are you knowledgeable ?

  11. Structured Knowledge System

  12. Integrated Knowledge Management System

  13. Knowledge Network Systems

  14. Knowledge Network Systems

  15. Quick Summary Structured Knowledge System: Formal, Content Focus Organization’s Knowledge Collaboration : Acquisition, Storage, Dissemination, Application Structured Knowledge System: Online, Tacit, Expertise Structured Knowledge System: Exchange, Practice, Autoproof

  16. Problem of Distributed Knowledge Public ? Imprisoned Knowledge ? Goal obtained ? More expertise ?

  17. Enterprise knowledge portals

  18. Learning Management System • Provides tools for the management, delivery, tracking, and assessment of various types of employee learning and training • Integrates systems from human resources, accounting, sales in order to identify and quantify business impact of employee learning programs

  19. Quick Summary Knowledge in organization : Assets, Resources, Values, Tacit, Expertise Better Knowledge  Collaborative organization Knowledge Portal  Helpful yet Hard to do Management Challenges and Opprotunities  Creating LMS

  20. Questions / Comments ?

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