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Pathways to Work 2013

Pathways to Work 2013. Joint Committee on Jobs, Enterprise and Innovation 8 October 2013. Today’s Agenda. Pathways To Work 2012 (PTW) PTW 2013. In 2011 state provision for people who became unemployed was fragmented, complex and ineffective…. Re-start payment. Take-off payment.

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Pathways to Work 2013

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  1. Pathways to Work 2013 Joint Committee on Jobs, Enterprise and Innovation 8 October 2013

  2. Today’s Agenda • Pathways To Work 2012 (PTW) • PTW 2013

  3. In 2011 state provision for people who became unemployed was fragmented, complex and ineffective… Re-start payment Take-off payment Refer to FÁS Take details Make appt. Refer to CWS Commence Payment Advise CWS Take details Commence Payment of BASI Apply for rent supplements etc. Cease payment of BASI Refer to Training CES External job. Jobs club Cease payment at scheme end Advise DSP Make CE/Training payments Advise DSP Take details Make appointment 3 sets of interfaces X 3 sets of records X 3 sets of payments X 50+ options = complexity, duplication, frustration and sub-optimal outcomes for customers

  4. Report of the Employment Task Force (Wim Kok) November 2003 – Focus on ALMP OECD Report: ‘Activation policies in Ireland’ January 2009 – Focus on activation and service integration. ICTU: Job Creation and Protection Plan May 2009 – Training and career counselling for unemployed NYCI Report: ‘Creating a future for young jobseekers’ March 2011 – Service Integration and activation. Government decision to establish a National Employment and Entitlements Service March 2011 NESC Report: ‘Unemployment and Active Labour Market Policies:2011- 2015 Our approach to change was informed by a number of key reports...

  5. And was based on developing a new service model … Case Management Outcomes Access Immediate Needs Multiple Access Channels Integrated View of Customer Job Placement Functional Experts Special Needs Employment Guidance Investigation Referral to Personal Development Intreo staff assess needs. Functional experts brought in as necessary Client is registered for service. Profile data captured Client Accesses Services Client provided with appropriate income, employment and personal development supports Helps client to develop/monitor personal progression plan.

  6. …that links payment of benefits to participation in activation programmes… Register for service and commit to participate in activation? Commence Payment Y N Y Y Retain Payment Demonstrate Bona-Fides? N Move to reduced payment Recommit and demonstrate Bona-Fides? Payment Restored Y N Move to minimum payment rate

  7. In developing this approach the focus was on early engagement with jobseekers to stem the increase in long term unemployment Flows into long-term unemployment

  8. PTW 2012 endorsed this approach…. “Put simply, no-one who loses his/her job should be allowed to drift, with no support, into long term unemployment. “ Pathways to Work Paragraph 4, page 7.

  9. PTW 2012 Key Elements/Actions… • The development and roll-out of new service processes for jobseekers – INTREO: • Integrated employment and income support services – ‘one-stop-shop’ • Integrated welfare decisions – to speed up the decision process • Profiling to inform and prioritise the activation process • Group Engagement to initiate activation • Implementation of personal progression planning as part of a 1-2-1 case management process • ‘Contract’ of rights and responsibilities • Implementation of a penalty rate regime • The development/implementation of new jobseeker and employer offers (JobBridge, TÚS, JobsPlus) • Intensified employer engagement activity. • Development and specification of contracted service delivery options • Significant organisation mergers and integration (2,000 + staff)

  10. The delivery of these elements/actions requires significant organisation and service development Transfer of functions (2011 - 2012) The gathering together of all of the relevant functions within one organisation Integration of services (2012 – 2013) The merger of services into one ‘united’ organisation The reorganisation of work and people to improve efficiency and effectiveness of delivery of current services. (e.g. BSCF) Service Development (2012 and ongoing) The development and implementation of the new service model New IT systems and operational/resource models New activities for the organisation, new roles for people.

  11. Today’s Agenda • Pathways To Work 2012 (PTW) • PTW 2013

  12. PTW 2013 is a response to experience and developments during 2012/13 • Persistence of long-term unemployment • Emergence of jobless households as an issue to be addressed • EU wide commitment to respond to youth unemployment

  13. Addressing long-term unemployment is a key challenge facing our state…

  14. And our individual citizens…A person’s prospects of finding work diminish rapidly once they pass the 12 month threshold

  15. The more entrenched long-term unemployment becomes the more difficult the challenge of economic recovery

  16. Accordingly PTW 2013 seeks to “augment” PTW 2012 to increase focus on long-term unemployment 50 Actions – Including…. • Greater engagement with/More attractive incentives for employers • Greater engagement of third parties in delivery of activation services - JobPath • Rollout of the Youth Guarantee • Focus on long term unemployed • More activation and training scheme places for long-term unemployed people • Faster roll-out of the Intreo service • More effective interplay of tax, welfare and in-work payments

  17. A revised set of targets has been published

  18. PathWays to Work Performance Report Q 2 2013

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