UNI Telecom Presentation to NWJ ILO Turin June 2006

1. Neil Anderson Head of UNI Telecom UNI Telecom Presentation to NWJ ILO Turin June 2006

2. UNI Telecom Presentation to NWJ ILO Turin June 2006

3. Introduction to UNI Telecom • 2 million members • 150 Countries • More than 200 Unions • World Committee • 4 Regions UNI Telecom Presentation to NWJ ILO Turin June 2006

4. Global Trends in Telecom Problems for unions100 years to develop PSTN Unions had time to organise20 years to develop Mobile 10% organisedHow long for Broadband/NGN/VoIP? Will we be organised? UNI Telecom Presentation to NWJ ILO Turin June 2006

5. Global Trends in Telecom • 10 Commitments • UNI Telecom Action Plan So UNI unions can meet the trends in the telecom industry UNI Telecom Presentation to NWJ ILO Turin June 2006

6. UNI Telecom Action Plan • Regulation /Technological change • Outsourcing • Multinationals • Organising • Communications UNI Telecom Presentation to NWJ ILO Turin June 2006

7. Organising Workers in Telecom • Increasing Numbers of Sub Contractors • Increasing Numbers of Internet Workers/Atypical workers UNI Telecom Presentation to NWJ ILO Turin June 2006

8. Organising Workers in Telecom • UNI Action Months • Framework Agreements/Union rights • Organising Projects UNI Telecom Presentation to NWJ ILO Turin June 2006

9. Two Questions Are these issues relevant to NWJ? What can we do as NWJ activists to help UNI implement it’s action programme? UNI Telecom Presentation to NWJ ILO Turin June 2006

10. Multinationals & CSR • OECD Multinational Guidelines • OECD Corporate Governance Guidelines • ILO Declaration on Multinationals • Global Compact • GRI UNI Telecom Presentation to NWJ ILO Turin June 2006

11. Multinationals & CSR • UNI Multinational Union Alliances • Virtual Committees • Framework Agreements • Implementing ILO Core Labour Standards UNI Telecom Presentation to NWJ ILO Turin June 2006

12. Multinationals & CSR Multinationals in the APRO Region • NTT • Telstra/PCCW • Singtel • Telekom Malaysia UNI Telecom Presentation to NWJ ILO Turin June 2006

13. Multinationals & CSR Two Questions Why should we take CSR seriously? What affect does it have on workers? How can we as NWJ activists promote corporate social responsibility? UNI Telecom Presentation to NWJ ILO Turin June 2006

14. GlobalFramework Agreements • What is a Global Framework Agreement? • Does it replace local collective contracts? UNI Telecom Presentation to NWJ ILO Turin June 2006

15. UNI’s GFA’s … • Telefónica (Telecom) • Carrefour (Commerce) • OTE (Telecom) • H&M (Commerce) • ISS (Property Services) • Securitas (Property Services) • Falck (Property Services) • Portugal Telecom (Telecom) • Metro (Commerce) • With more to come…. UNI Telecom Presentation to NWJ ILO Turin June 2006

16. GFA’s in other Global Unions IFBWW IKEA (FURNITURE, SWEDEN) FABER-CASTELL (PENCILS, GERMANY)HOCHTIEF (CONSTRUCTION, GERMANY) SKANSKA (CONSTRUCTION, SWEDEN) BALLAST NEDAM (CONSTRUCTION, HOLLAND) IMF MERLONI ELETTRODOMESTICI VOLKSWAGEN DAIMLERCHRYSLER LEONI GEA SKF RHEINMETALL IUF ACCOR DANONE CHIQUITA FONTERRA CLUB MEDITERRANEE ICEM STATOIL FREUDENBERG ENDESA NORSKE SKOG ANGLOGOLD ENI UNI Telecom Presentation to NWJ ILO Turin June 2006

17. GFA Content… • Important that ILO Conventions are included… • 87 - Freedom of Association and Protection of the Right to Organise Convention, 1948 • 98 - Right to Organise and Collective Bargaining Convention, 1949 • 1 - Hours of Work (Industry) Convention, 1919 • 29 - Forced Labour Convention, 1930 • 47 - Forty-Hour Week Convention, 1935 • 94 - Labour Clauses (Public Contracts) Convention, 1949 • 95 - Protection of Wages Convention, 1949 • 100 - Equal Remuneration Convention, 1951 • 105 - Abolition of Forced Labour Convention, 1957 • 111 - Discrimination (Employment and Occupation) Convention, 1958 • 116 - Final Articles Revision Convention, 1961 • 131 - Minimum Wage Fixing Convention, 1970 • 135 - Workers' Representatives Convention, 1971 • 138 - Minimum Age Convention, 1973 • 155 - Occupational Safety and Health Convention, 1981 • 182 - Worst Forms of Child Labour Convention, 1999 UNI Telecom Presentation to NWJ ILO Turin June 2006

18. Examples of Positive Action… • Example 1 – • UNI’s Telefónica GFA • Brazil – SINTETEL used the GFA to increase membership significantly. • Telefónica owns large call centre business and were trying hard to keep out unions and stop unionisation • SINTETEL used the agreement to organise members without the company opposing them, referring to the agreements clauses on ILO Conventions. • The union now has over 120,000 members compared with 25,000 members prior to the GFA being signed. • Not all members were as a direct result, but a “Springboard effect” took place where call centre workers joined the union. UNI Telecom Presentation to NWJ ILO Turin June 2006

19. Global Framework Agreements Question Does the NWJ have any special responsibility in respect of Japanese multinationals? What can we do as NWJ activists? UNI Telecom Presentation to NWJ ILO Turin June 2006

20. UNI Apro Telecom Workplan Action to organise in Brunei, Laos and Burma, Afghanistan, Bhutan, Maldives Help and Support Union in New Zealand Creating Forum for Oceania Sub Region Seminar for Technology Development in India Workshop on Privatisation in Pakistan, Bangladesh and Nepal Campaign for Global Framework Agreements in Asia Pacific Region Organise P&MS Organise Mobile Companies Employees including non regular workers Visit to China involving President of UNI Apro Telecom UNI Telecom Presentation to NWJ ILO Turin June 2006

21. Summary • From this work plan what is the most important thing NWJ activists in Japan can do to support the UNI Telecom Global Strategy? UNI Telecom Presentation to NWJ ILO Turin June 2006

22. Neil Anderson Head of UNI Telecom UNI Telecom Presentation to NWJ ILO Turin June 2006