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FedEx Systems Integration

FedEx Systems Integration. Customized Solution for <XYZ Company>. What is Systems Integration?. Systems integration is the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole. Value Initiatives.

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FedEx Systems Integration

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  1. FedEx Systems Integration Customized Solution for <XYZ Company>

  2. What is Systems Integration? • Systems integrationis the process of linking together different computing systems and software applications physically or functionally,to act as a coordinated whole. FedEx Services Integration Solutions

  3. Value Initiatives • Reduce Order to Delivery Cycle • Reduce Customer Service Calls • Reduce Price of Service • Reduce Use of Inventory Holding Locations • Improve Visibility • Improve Reliability • Increase Operational Efficiency FedEx Desktop Customer Tools

  4. Return on Asset Checklist FedEx Desktop Customer Tools

  5. Value Gained Through Integration (Add Animation) Increase Operational Efficiency = Labor Hour Reduction FedEx Desktop Customer Tools

  6. FedEx ShipManager Integration FedEx Ship Manager is the shipping interface. Ship Manager uses a middleware application called FXI to translate data from a variety of hosts FedEx Services Integration Solutions

  7. ODBC Integration • Industry Standard Open Database Connectivity (ODBC) • SQL to import and export data in real time. • Custom Business Rules. • Joins, Stored procedures and views <XYZ Software> has no ODBC Integration points due to software design. FedEx Services Integration Solutions

  8. Screen Mapping Remove ODBC references • An ODBC integration maps the data directly from the database to FedEx Ship Manager (FSM). • Screen mapping transfers the data from the application screens to FSM • Replaces direct data entry and copy and paste from application to FSM • Increases speed while maintaining the accuracy of a ODBC data transfer • Enforces consistency of data transfer and shipping times FedEx Desktop Customer Tools

  9. Shipping Using Standard FedEx Ship Manager Average 1 minute 36 seconds to manually enter FedEx Desktop Customer Tools

  10. Shipping Using Integrated FedEx Ship Manager FedEx Desktop Customer Tools

  11. FedEx Screen Scrape Integration

  12. Increased Return on Assets Saving Time = Saving Money Manual Integration Potential Annual Savings: (x 252 working days) $21,924 1461.6 emp hrs (182.7 days) Savings per day: $87.00 5.8 emp hrs Later Shipping Cutoff FedEx Desktop Customer Tools

  13. Integrated Tracking • Track from internal web site or software • Track from FedEx.com • Track using Web Services. FedEx Writeback inserts tracking data back into <XYZ Software> reducing Customer Service response time. Show cost/time savings for Customer Service calls FedEx Services Integration Solutions

  14. Integrated Billing Data • Show references on your invoice • Use BOL to create reports • Use custom reports to charge correct dept’s. FedEx Services Integration Solutions

  15. Benefits of Integration Streamlined/Simpler Process Reduced Errors Improved Productivity Greater Visibility Improved Customer Service Less training needed? FedEx Services Integration Solutions

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