Governmentwide Relocation Advisory Board Subcommittee on Administration and Management

1. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Members: Tauna Delmonico (General Services Administration) Tom Goodkind (Prudential Relocation) Jerry Mikowicz (Office of Personnel Management) Cindy Salter (Cendant Mobility) Richard Trent (Department of Justice) Additional Resources: Elaine Russell (Department of Commerce) Pam Silvis-Zelasko (Department of Veterans Administration) General Services Administration U.S. Office of Personnel Management Employee Relocation Council

2. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Examples of Subcommittee Activities: • Research in management, administration, human capital, security issues, and best practices • On-site visits to Employee Relocation Council and Prudential Relocation • Interviews with OPM officials on human capital and security issues; OPM employment data extracts • Multiple meetings, telecoms, emails, work with other Subcommittees (e.g., surveys; research templates), etc.

3. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Today’s Discussion • Employment Service Agreements • Staffing the Relocation Program • Training & Certification Framework for Discussion • Background • Problem • Research • Best Practices • Subcommittee Recommendations for Discussion with the Board

4. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Employment Service Agreements • B—12-month service agreement required by law • P—Documentation not readily available • R—OPM data on geographic moves; E-Government; Survey • BP—Compliance with law; good business • RD—Agency responsibilities; future EHRI & “electronic remarks”

5. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Staffing the Relocation Program • B—General Schedule classification system does not prescribe assigning work to administer the relocation program • P—Different staffing approaches exist; seasonal workload • R—OPM staff review of Federal classification system; no separate occupational series assigned; no specific educational requirements; future may include competency-based approach • BP—Private firms have specialized (trained) staff or use 3rd party • RD—Government moving towards more flexible classification and pay systems; possible best practices study

6. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Training and Certification • B—No specific education, qualification, or training requirements for Federal relocation specialists • P—Many specialists do not have full range of knowledge or tools • R—GSA, agency, and non-Federal training readily available; ERC offers “Certified Relocation Professional;” OPM responsible for Government training policies; agencies have broad authority to use non-Federal sources • B—ERC offers CRP & majority of subject areas transferable • RD—Determine whether a specified training curriculum and/or exam should be developed for Federal specialists; outline for approach developed

7. Governmentwide Relocation Advisory BoardSubcommittee on Administration and Management Preview of Topics for June 21, 22, and 23: • Federal Travel Regulation (FTR) & Governmentwide guidance • Best practices • Knowledge share • Pilot programs • Centralization vs. decentralization • Moving away from program fragmentation • Flat versus tiered policies for relocation allowances • Safeguarding information and emergency policies