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PACDEFF 2010

PACDEFF 2010. Karina Francks & Robbie Ferkatovich. BUILDING ON CURRENT BEST PRACTICE MOVING TOWARDS AN ASSESSMENT ENVIRONMENT. CURRENT LAY OF THE LAND. CURRENT STATE OF PLAY. THE CHANGING LANDSCAPE INTRODUCTION OF A CRM/NTS/HFASSESSMENT REQUIREMENT. JUNE 2011 INTRODUCTION BY CASA

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PACDEFF 2010

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  1. PACDEFF 2010 Karina Francks & Robbie Ferkatovich

  2. BUILDING ON CURRENT BEST PRACTICE MOVING TOWARDS AN ASSESSMENT ENVIRONMENT

  3. CURRENT LAY OF THE LAND

  4. CURRENT STATE OF PLAY

  5. THE CHANGING LANDSCAPE INTRODUCTION OF A CRM/NTS/HFASSESSMENT REQUIREMENT. JUNE 2011 INTRODUCTION BY CASA FOLLOWED BY A 2 YEAR TRANSITION FOR CAA.

  6. THE NEW FUTURE. GIVEN THE NEW PARAMETERS WHAT DOES THE FUTURE HOLD FOR CRM TRAINING?

  7. MOVING FORWARD. • WHAT DOES THE NEW COURSE LOOK LIKE? • WHAT IS REQUIRED? • ISSUES AND RECOMMENDATIONS

  8. CONSIDERATIONS • COST FACTORS FOR DEVEOPMENT OF ASSESSMENTS BOTH FOR SMALL AND MEDIUM AIRLINES • TIME COST • ALLOCATION OF RESOURCES • RESOURCES FOR TRAIN THE TRAINER. • COURSE CONTENT

  9. ESTABLISHMENT OF A GENERIC INDUSTRY STANDARD FOR BEHAVIOURAL MARKERS/ BEHAVIOURAL COMPETENCIES (BELINDA) FOR CABIN CREW • ESTABLISHMENT OF A CONSISTENT ASSESSMENT SYSTEM TO CEMENT INTER RATER RELIABILITY(MATHEW THOMAS) • DEVELOPING CRM/NTS/HF LINKS IN COMPENTCY ASSESSMENT ACROSS ALL LEVELS

  10. THANK YOU FOR YOUR PARTICIPATION TODAY Karina Francks & Robbie Ferkatovich 2010

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