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For support with conflict related issues, contact: Conflict Resolution 612.624.1030

For support with conflict related issues, contact: Conflict Resolution 612.624.1030 http://www.umn.edu/conflictresolution Student Conflict Resolution Center 612.626.0689 http://www.sos.umn.edu/ Employee Assistance Program Faculty and Academic Staff Assistance 612-625-4073

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For support with conflict related issues, contact: Conflict Resolution 612.624.1030

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  1. For support with conflict related issues, contact: Conflict Resolution612.624.1030 http://www.umn.edu/conflictresolution Student Conflict Resolution Center 612.626.0689 http://www.sos.umn.edu/ Employee Assistance ProgramFaculty and Academic Staff Assistance 612-625-4073 University Employee Assistance Program (for civil service/bargaining unit employees) 612-625-2820 http://www1.umn.edu/ohr.eap/ • Conflict Dynamics: Simple Strategies for Complex Times • The tension of difference is a necessary part of human interaction. Turn tension from conflict into learning…… • Focus on similarities and differences that are most constructive. How can I build upon my strengths and theirs? • Distinguish among truths of self, group, and others. What can be true for all of us? • Explore foundations of worldviews, rules, and realities. How do my foundations compare to theirs? • Distinguish between reality experienced and story told. • What can I learn from their realities and/or their stories?

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