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Emotional Intelligence and Employability

Emotional Intelligence and Employability. Bill Davies Principle Consultant JCA. Christian Morris Senior Consultant JCA. A people development business enabling organisations to get the best out of people in a sustainable way. JCA in action. Seminar Structure.

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Emotional Intelligence and Employability

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  1. Emotional Intelligence and Employability Bill Davies Principle Consultant JCA Christian MorrisSenior Consultant JCA

  2. A people development business enabling organisations to get the best out of people in a sustainable way

  3. JCA in action

  4. Seminar Structure • What is Emotional Intelligence (EI) ? • The JCA EI Approach • EI and Sustainable Impact for Organisations • EI and Sustainable Impact for employability • Questions

  5. Maximising Performance

  6. What is Emotional Intelligence? Process definition “EI is the habitual practice of thinking about feeling (and feeling about thinking) to manage behaviour.” Coaching definition “How I manage my personality.” For example, an Introvert may have a preference for working on their own, however, all Introverts are capable of working effectively with others. It’s not how smart you are but how you are smart!

  7. What is Emotional Intelligence (EI)? • Write down up to 5 descriptive words about the climate in relation to the W2W sector at present • Do the same about the general climate in your organisation now • And the same again about how you feel in your job at themoment

  8. The feelings wheel

  9. Emotion quadrants

  10. Emotion quadrants

  11. Red and Green

  12. JCA Model of Developing EI Intrapersonal intelligence Interpersonal intelligence Self Management Relationship Management Self Awareness Other Awareness Self Regard Regard for Others

  13. A Study of EI

  14. EI: Sustainable impact Based on feedback from 150 Mangers who attended Mie Workshops

  15. EI – Sustainable Impact “I have found it particularly useful to identify and recognise the triggers which use up much negative energy. I now feel more able to remove myself from the 'survival zone' far more quickly and not dwell on negative thoughts.” “Mainly because it has given me confidence in me! It will make me think more about the value of some of my approaches (e.g. just spending time with people I work with, taking time to get to know how they tick, the importance of management visibility and approachability)” “This is life changing. Last week I wanted to resign. Today I feel energised and proud to work here and that I have the tools I need to succeed.” “It made me look at why I was being negative to certain colleagues and recognise that I always have a choice. I have started to challenge myself to rather than sit back and criticise”

  16. EI: Embedding EI in culture

  17. EI: a link to career sustainability ”The combination of factors and processes which enable people to progress towards or get into employment, to stay in employment, and to move on in the workplace.”

  18. EI: Sustainable Impact in W2W Pre Post Change Intervention Intervention Red36.4% 18.2% - 18.2% Amber31.8% 27.3% - 4.5% Green 31.8%54.5% + 22.7% Based on feedback from 22 W2W Customers who attended an Implicit Career Search (ICS) Workshop

  19. EI: Impact on W2W Customers

  20. JCA EI Tools for Employability

  21. Want to know more… • Go online to www.psych-e.com/guardian and complete our EI questionnaire and sample short report (as published in the Guardian in February 2012) • Visit www.jca.eu.com for information about all JCA products and services • Visit us at stand 47 (with Alderwood Education) to sample the JCA range EI based products and solutions for the W2W sector

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