FASAN – Improved use of systems for traffic information in case of incidents

1. FASAN – Improved use of systems for traffic information in case of incidents Anders Lindkvist Movea Trafikkonsult

2. Incident data collection, processing and dissemination Mobile phones Aim: - to investige the information flow from source to traffic message - to examine VMS message formulations

3. Activities in the Fasan-project Examination of information paths Stockholm area Deep interviews key actors International experiments Analyses Proposal Experiments Focus groups Information Process Benefit estimations Field study Data collection Interviews

4. Information flow lead times for 350 investigated messages from SOS Two years ago

5. Other shortcomings in the information flow Events Knowledge about events at the TIC is insufficient and often missing Road works There is a lack of knowledge about road works especially on the local road network The information about the actual status of road works is often missing (start, changes during ongoing work affecting traffic, finished)

6. Fire dept Possible reasons for the long lead times • Priority • Communication • Routines Other authorities Other Road Administration Regions Police Road Admin Hq TRISS Fire wall Radio stations Other media Organisations etc

7. Joint Webb Service for Information Exchange Police Rescue service SOS Centre City Traffic Admin Stockholm TIC Cordcom TRISS/CTS Rescue oper. Events Road works Rescue oper. Incidents Road works Weather Police oper. Events Common Information Export

8. Example of window for Joint Webb Service

9. Deployment strategy of Joint Web Service • Expanded functionality (to include power supply, water supply and telecommunication) • New user groups (media, public transport operators etc.) • Integration of this service in existing systems • A common national platform • A tool for crisis management

10. Another webb application in operation in the Southern Region Road Admin Skåne Banverket Skånetrafiken Malmö Lund Helsingborg

11. Information channels Authorities, City Administrations etc Traffic Eng. TIC TRISS FIFA LTF RDT Improved information about Road Works New national directives - FIFA • More explicid requirements in contracts incl possible penalty at mismanage • A more unified internal way of dealing with road works in different regions throughout the country • Administrative tool for digital handling Entrepreneur

12. Messures to improve information processing at TIC • Provide support for operators to become more updated by • facilitate listening to police and rescue patrol conversation • facilitate listening to active Radio Stations • improve the operator support system • adjust the routines for registration and actions • reconsider the policy for distributing non-verified information • engage certified drivers to report incidents etc on dedicated phone number • But most important • Operators with the right attitude and knowledge about traffic

13. E4 N TPL NYBODA OBSTACLE ON ROAD REDUCED CAPACITY User surveys Example of VMS-messages Vague More evident E4 N 155-156 AT GRÖNDAL ONE LANE OPEN 3 km

14. Thank you for your attention ! anders.lindkvist@movea.se