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Making Effective Oral Presentations

Making Effective Oral Presentations. IS 460 Notes by Thomas Hilton. Overview. Nonverbal Communication Delivering Oral Presentations Assessing Your Effect. Nonverbal Communication. Always more believable than verbal Visual Props Aural Tactile Environment.

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Making Effective Oral Presentations

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  1. Making Effective Oral Presentations IS 460 Notes byThomas Hilton

  2. Overview • Nonverbal Communication • Delivering Oral Presentations • Assessing Your Effect

  3. Nonverbal Communication Always more believable than verbal • Visual • Props • Aural • Tactile • Environment

  4. Visual Nonverbal Communication • Expressions (we read these well) • Face: direction, mood • Eyes: contact (often/rare), down, up (looking down nose) • Arm and hand movements • closed: passive, controlled, fearful, withdrawn • open: active, controlling, receptive, aggressive • choppy: cutting, powerful, insensitive, forceful; example • smooth: comforting, insinuating, persuasive • Lots of general animation: good? Involved? Angry? • Posture • Lower/higher (sitting/standing) • straight/bent • near/far

  5. Props in Nonverbal Communication • Men's Clothes: Coat, shirt, Suit vs. separates, Tie • Women's: Freer, Feminine but not sexy, like men but not boyish • Hair, jewelry, etc. Conform, Rule of 14, watch & ring for men • Furniture: barrier, crutch, or home base

  6. Aural Nonverbal Communication • Volume of voice: louder generally means more aggressive • Tone of Voice • Other (slaps, claps, taps, whistles, sobs, etc.)

  7. Tactile Nonverbal Communication • Person-to-Person • Entry into Personal Space (arm's length) • Force of Touch • Location of Touch • The Handshake (firm, meet thumbs, not long) • Other cultures (abraso, kiss, bow)

  8. Environment in Nonverbal Communication • Barriers (furniture arrangement) • Distractions (noise, other people, decor, etc.) • Luxuries (jug & rug, art, etc.) • Lighting (dim, harsh, humming, OK)

  9. Delivering Oral Presentations • Prepare • Practice • Deliver • Take Questions

  10. Preparing an Oral Presentation • 1 hr speech, 5 min prep; 5 min speech, 10 hrs prep) • Audience Analysis • Notes: 7 + 2 major parts at max • Beginning • Familiar to audience • Entertaining/attractive • Establish credibility • Broadly state theme (careful if inductive) • Middle • 3 or 4 points are all they'll remember • Use visuals: large, attractive, easy to read • End • Review main points • Restate the objective

  11. Practicing an Oral Presentation • Posture/stance in front of a mirror • Voice modulation • Pace

  12. Delivering an Oral Presentation • Assess Audience Mood/reaction at first and throughout • Generally avoid humor: it's risky/fickle (except possibly on yourself) • Speech should not be a one-way communication process • Speak extemporaneously from notes • Use visual aids • Drain then explain • Handouts OK except they compete for their attention • Move • Use upper body, especially arms and torso (more on this later) • Face may be too far away to see • Leg and foot movements seem fidgety • Make eye contact with the audience

  13. Questions in an Oral Presentation • During? After? • Restate if in a large group • Helps audience hear question • Gives you time to think • In a large group, don't let one person ask many questions • Tell the truth, but tell it your way • Don't let pressure make you betray your values • Admit it if you don't know--but don't have to do it often • Don't feel obligated to call on hecklers or opponents • Rarely, answer a different question than was asked • Handling questions well makes credibility soar • Handling questions poorly can destroy you

  14. Assessing Your Effect • Did the action you recommended take place? • Do listeners make comments that imply they understood? • Are you asked back? • (Don't rely too much on compliments)

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