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International Registry. Breaking New Ground - What we have learned. Ten Year Anniversary of Cape Town and the Aircraft Protocol. Rob Cowan MD, Aviareto Ltd, International Registry, Cape Town Convention and Aircraft Protocol. Agenda. Registrar’s Role. Success Factors. Status. Risks.
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International Registry Breaking New Ground - What we have learned Ten Year Anniversary of Cape Town and the Aircraft Protocol Rob Cowan MD, Aviareto Ltd, International Registry, Cape Town Convention and Aircraft Protocol
Agenda Registrar’s Role Success Factors Status Risks Surprises
Aviareto’s Role Helpdesk Security Approval Confirmregistration MSNs InternationalRegistry 24/7
What Aviareto Doesn’t Do Provide legal advice or opinions on any matter relating to the Convention, Protocol or any other legal documentation, or on the legal status of the Registry Provide advice on whether an interest should be registered Provide assurances that a registered interest is factual Mediate disputes between filing parties
Registrations by end 2011 295,157 or 4,200 Per Month Registrations, Discharges and Amendments
Intermediaries Appear User Registry Intermediary Registry
The Risk of Complacency Performance 100% Time
Technology Risks Risk Young Mature Obsolete Maturity
IT Management Risks Expertise required Actual Database Administrator Perceived
Success Factors Governance Industry & stakeholder engagement Culture Risk Management Shareholder Objectives
Governance CESAIR IrishGovernment SITA International RegistryAdvisory Board (IRAB) ICAO Independent Security Reviews - PwC Standards(Quality & Security) Annual Customer survey
Insurance cost per million of cover 18 $100mcover 16 14 12 Reducedrisk 10 8 6 4 2 0 2008 2007 2010 2009 2006 2011
Summary • Remember the Objective • To support the effectiveness of the Cape Town Convention and Aircraft protocol through the efficient operation and development of the IR • Culture • Culture is based on people and stories; how we do things here. This is an extra defence against problems. Our culture is • Careful, cautious, risk averse • Sense of ownership amongst all staff • Self managed teams allowed and expected to make decisions • Responsive to the industry – aware of the significance of registrations and potential impact of a problem on the IR • Stakeholder Engagement • Continuous engagement with industry • Not sitting in an Ivory Tower making decisions on how we would like the industry to work