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C hange-Of-Address F orms P rocessing S ystem. MID-FLORIDA CFS and CFPS Unit. C omputerized F orwarding S ystem . Determine Complement Impact for CFS Unit. LDC-49 Volume and Workhour Staffing Analysis DAR Analysis Period CFS LDC-49 Complement History.
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C hange-Of-Address F orms P rocessing S ystem MID-FLORIDA CFS and CFPS Unit C omputerized F orwarding S ystem
Determine Complement Impact for CFS Unit • LDC-49 Volume and Workhour Staffing Analysis • DAR Analysis Period • CFS LDC-49 Complement History • Bottom-line Annual Workhour Savings = 87,300 hrs
Complement Impact for CFS Unit • LDC-49 Volume and Workhour Staffing Analysis • Modeled For Post-PARS CFS Operations • Utilize Demonstrated Unit Productivities • Projected Average CFS Volumes per Day • Input PLAN Leave Percentages
DAR Analysis Period • Data Generated from the: • 2000 Rate Case Mail Flow Model • 2000 CFS Requirements Call, 2000Q4 -2001Q3 • 1999 PriceWaterhouse Coopers UAA Vol. • Growth Forecasts, from USPS 2000Q3 -2001Q2 Economic Data, out to FY2012 • NCSC 3yr Database, one year average Impact volumes and Complement based on FY00/01
CFS LDC-49 Complement History • Complement Baseline • Total Clerks: • Includes FTR 71, PTF 2, TE 2, Casuals 9 84 = Baseline Average AP Complement 25 = Post-PARS Complement 59 = FTE Reduction for Impact Statement
Annual Workhour Savings - DAR • DAR Identified Workhour Reduction • 87,300 hours LDC-49 • The Workhour Reductions will come from the Impact Statement Complement Reductions: • Over-Time rate = < 6% • Casuals reduced (9) = 0 remaining • TEs reduced (2) = 0 remaining • PTFs reduced (2) = 0 remaining • FTRs excessed out of section = 46
COA Intercept, Originating • 327 OGP CET 23:20, CT = 00:20 • ORL OGP CT = 00:40, MFL Arv = 01:50 D E CFS Arrival Profiles • RTS and COA Carrier Identified • 327 Inbound Dock CT 19:35 • Mail Prep = 21:35 • ORL Inbound Dock CT 23:30 • Mail Prep = 01:30 A B C
CFS Arrival Profiles, continued. • COA Intercept, Destinating • 327 AADC, Committed CT = 04:15 • ORL AADC, Committed CT = 04:00 • Mid-FL HASP, CT = 15:00 • ORL DDCs, CT = 08:00 (pending) F G H I
A B C D E F G H I C - 329/347 Collections A - 327 Collections B -328 Collections G - ORL AADC E - ORL OGP D - 327 OGP F - 327 AADC H - 327 HASP I - ORL DDC Arrival Profiles 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 Oper Plan C.T. RTS/Identified - COA Intercept
CFS COA Arrival Profiles Percentage of COA's Per Truck Arrival Time 14:30 PM 16:30 PM 19:30 PM 21:30 PM 22:30 PM 23:30 PM 1.4% 9.0% 28.0% 24.1% 19.2% 18.3% COA (3575) Percentage of Old and New FormsCentral Florida District By 3-Digit Zip Code Black Red BlackRed 20% 80% 32716% 84%32817% 83% 32923% 77%34723% 77%
PARS Activation Order SCF-327 = 72 Total Zones
PARS Activation Order SCF-328 = 50 Total Zones
PARS Activation Order SCF-329 = 53 Total Zones
PARS Activation Order SCF-347 = 41 Total Zones
Scanning, KFP and 3982 Labels • Scanning of Change of Address Forms • 3575 - Change of Address (COA) • 3575S - Spanish Version of COA • 3575WWW - Internet COA • 3575Z - Employee Generated COA • 3546 - Forwarding Order Change Notice • Tray and Stage scanned COA forms • Maintain for 30 days, Shred >30 days
Scanning, KFP and 3982 Labels • Key-From-Paper Volumes • 3575s/3546 Rejects or Damaged Forms • COA Forms requiring Special Security • Letters Written to Postmasters • Non-Standard Forms • Time Constraints • Maintain hardcopies archives for 18 months for all Letters/Non-Standard Forms
Scanning, KFP and 3982 Labels • 3982 Label Printing • FCS Server Data, NCSC Archive auto-download • Created Print Groups by 5-digit • Multiple Workstations • Can Assign Different Groups on Each • Print Groups Generated by Dispatch CT • Can be More Than Once per Day, New Only • Labels are Sorted by Zone, then CR ID • Print Success “Flag” set by Clerk • Reprint bad label set
Date Printed Zone POSTNET of Postmaster ZIP+4 3982 Label Generation • 3982 ZONE HEADER LABEL DETAILS • Each Zone Begins with a Zone Header Label
3982 Label Generation • Labels are Printed in Carrier Route ID Order • Labels without a Carrier Route ID are Printed Last • Each Zone Ends with a Zone End Label
CFS Carrier Unit Dispatches 3982 Labels and No-Record Volumes • ORL Outbound Dock CT • 329 = 01:25 • 347* = 02:15 • = 03:30, 34711 & 34786 AOs • 328* = 04:35 • = 05:55, 32862 MOWU • 327 AOs Outbound Dock CT • B/C = 05:00 • A = 06:25 Earliest, 07:30 Last
CFS Carrier Unit Dispatches 3982 Labels and No-Record Volumes Dispatch Verification • Zone case setup for Last Pull Dispatch • “Hot Case” Dispatch Card utilization • Can Dispatch any new records on later available Transportation Contingency Plan • COARS Timeframe Query for non-receipt of new COA Information
CFPS Scanning Contingencies • Scanner Failure • KFP remaining current day COAs • Contact nearest CFPS unit if problem is long term • Coordinate with MP Transportation • Contact REC, notify for Image Plan change • Contingency Network for other FL sites • 24 Hour Warranty for Contractor CM
CFPS/CFS Operating Plan • CFS Operations • 12:30 CFS Crew • FFT volume processing • Lead Clerk, scans/KFP available volume • 21:00 CFS Crew • Completes FFT volumes • Preps Incoming, COA forms, EXFC intercept • Scanning/OSW/KFP/3982 print crew • Finalizes CIOSS Forwards rejects • CIOSS Operations 09:00am - 01:00 am
CFS EAS Staffing • Manager and 3 SDOs = 7 days/24 hours CFS / CFPS / CIOSS OPERATIONS
CFS Training • COARS access • CFS Mgr, SDOs, Consumer Affairs, Del Ops • (COPI access only for CFS Mgr/SDOs) • FCS Operations • CFS Mgr, SDOs, 204Bs • Scanning / KFP / 3982 Printing • T-2 Lead Clerk, all T-1 CFS Clerks • CIOSS Operations • All CFS Clerks, Mailflow Recognition
CFS/CFPS PM Window • CFS Operations • 12:30 - 05:30am • CFPS Operations • 15:00 - 05:30am • CIOSS Operations • 9:00 - 01:00am • Maintenance PM Routes • FCS database = 5:30 - 9:00am, coord. REC • FFTs & Custodial = 5:30 - 12:30
Equipment Action Items • New Equipment • COA Server, KFP Workstation, B&H Scanner • Redirected Equipment • NM Terminals dedicated to 3982 label printing • Equipment for Excess • Mechanized Terminals (13) & Spare Parts • 3547 PC & Printer • NM Terminals (in excess of needs or 3982 label printing SOP change)
Equipment Phase-out Plan Install: FCS, KFP, Scanner, 1 CIOSS Reduce To: 6 Mech. Terminals Excess: 7 Mech. Terminals
Install: #2 CIOSS Excess: Last 6 Mech. Terminals
CONTACT LIST - Names & Numbers • Mail Processing • Tour MDOs • Automation SDO (tours 1-2-3) • Tampa REC (813-612-2800 or 2801) • Tour SREOs (Larry Osalkowski, Matt Larson, and Jeremy Woosley) • Maintenance ET (813-612-2804) • NCSC Memphis TN • Maintenance ET