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This Session – 45 minutes, then Q and A. Understand: Why Your Company Should Participate How Your Company Can Drive Down Costs BSA Standards and Best Practices What your company is expected to do Learn about composing more effective copy content. OK BSA Introduction.
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This Session – 45 minutes, then Q and A • Understand: • Why Your Company Should Participate • How Your Company Can Drive Down Costs • BSA Standards and Best Practices • What your company is expected to do • Learn about composing more effective copy content
OK BSA Introduction Enabling accurate and complete flow of content throughout the BSA Supply Chain Rick Bushnell Jack Householder
Who Published that Report? http://www.emarketer.com/Article/Which-Content-Marketing-Tactics-Best-ROI/1009706
Where Do You Get This? http://www.invodo.com/
Digital Marketing – Require Standards What Product
Digital Marketing – Require Standards What content
Why Comply Content Information Images Mobile Codes Videos
Dirty Little Secret - Wholesaler Yes, even just a simple character count would be helpful. You would not believe how often descriptions are too long. Name withheld to protect the guilty
Dirty Little Secret - Wholesaler Improved content?...Suppliers do not even have the right U.P.C. s matched to the right product! Name withheld to protect the guilty
Dirty Little Secret - Supplier I’m hopeful UPC’s are correct – but I can’t be 100% at this point. We’ve had various folks maintaining this data over the years, and in a variety of places....Unfortunately, updates haven’t always been made in all respective places. Name withheld to protect the guilty
Dirty Little Secret - Supplier Unfortunately, our item descriptions are internal in nature, as they’re pulled directly from our operating system. If these require further modification down the road, that will have to be a separate project. Name withheld to protect the guilty
Dirty Little Secret - Supplier Our operating system only allows for so many digits – hence the check digits themselves are omitted. That’s why we’re forced to house the data in various other forms and places. I can’t wait until we invest in a content management software program!!! Name withheld to protect the guilty
More Problems Note BSA Std. Note User Field Name
What OK BSA Does…… • Checks your data format against approved BSA Industry Standards • Removes redundancy • Eliminates additional staff work!
What OK BSA DOES NOT do…. • DOES NOT check against specifications NOT in the Approved Industry Standards • Does NOT validate additional requirements by wholesalers or other customers or groups • Does NOT check for quality or goodness 26
Cost to Obtain Information $273 $399 $441 $896 $2,009$616 Total Cost per Month $2,009 Total Cost Using Best Practice $616 Total Monthly Savings$1,393
Best Practices - Guidelines http://www.insightu.org/bsa/index.htm
Pieces to the OK BSA Puzzle • Content Management Committee • Standards and Best Practices • OK BSA - Company • Coordinator • Directory • Point of Contact • Information Available • Education Sessions • Field Definitions and File Template
Provide files to buyers Goal = OK BSA Suppliers and Buyers to Share Content Request files from each supplier Compliance file in Open Standard The Supplier The Internet Compliance file in Open Standard The Buyer
The Template Definition OK Approved Sample file available OK Files in Use Common Denominator = CSV or other file
Standard is Independent of Company, Technology and Network Field Name Preceded by Field Number 1 EAN / U.P.C. 6 Product Name 7 Short Name 8 Product Title 9 Manufacture's SKU # 12 Consumer Purch Unit 38 Photo 39 Photo Description 40 Video 41 Video Description 44 Product Long Description 45 Customer Copy - Short 46 Customer Copy - Long 47 Customer Copy - Bullets
Facilitates Human to Human and System to System Understanding I need the name of your new XYZZZ Name - field 6, Short,- field 7, or consumer copy fields 44, 45, 46, 47? BSA Standard - Field Name preceded by Field number 1 EAN / U.P.C. 6 Product Name 7 Short Name 8 Product Title 9 Manufacture's SKU # 12 Consumer Purch Unit 38 Photo 40 Video 44 Product Long Description 45 Consumer Copy-Short 46 Consumer Copy-Long 47 Consumer Copy-Bullets
Sure, just so I get the right content for the right product, what is our MFR SKU and U.P.C. for the item Send it all to me. U.P.C. and Manufacturer SKU
Supplier Supplier Supplier Supplier Some Things Don’t Change Established methods of providing product information - Network, software, portal Buying Groups, Chains, Others
Mobile codes - same definitions etc. Supplier Supplier Supplier Supplier What Has Changed The details for Video, Photo, Consumer Copy, Mobile Code Video same - frame rate etc Photos same size etc. Consumer content - same definitions Buying Groups, Chains, Others
The OK BSA Process 1. Register with the OK BSA Program 2. Attend OK BSA Starter Session 3. Prepare the OK BSA Standard Content File and evaluate the results 4. Add Content as it becomes available 5. Maintain Compliance
Preparing the Standard Content File Match content held in internal records to OK BSA standard definitions Field Name Preceded by Field Number 1 EAN / U.P.C. 6 Product Name 7 Short Name 8 Product Title 9 Manufacture's SKU # 38 Photo 39 Photo Description 40 Video 41 Video Description 42 Mobile Code Output CSV or Excel
Verification of Samples • Valid EAN/U.P.C. • Field content and length • Valid URLs for video and photos
Maintaining Compliance • OK BSA Participating Members will add and / or change records as they see fit in accordance with the guidelines. • If a Participating Member has a problem he or she can use the OK BSA Contact Directory to contact the supplier directly or notify OK BSA • Each year Participating Members will send a file or a link to the file to OK BSA.
Compliance Reporting Level 1 List of Products with – 1. EAN/U.P.C. 2. Product Name 3. Manufacturer SKU # 4. GTIN Level 2 • Rich Content Provided • Photos • Customer content and Descriptions • Mobile Codes • Video Level 3 • OK BSA Files Evaluated • Sample file available • OK Files in Use
What Does the Industry Want From Me? • Support the OK BSA Program • Get registered: www.businesssolutionsassociation.com • Begin to use the standards • Encourage other companies to participate • Write your check - $400 plus $1 per SKU • Maximum amount for BSA Members $3,000 • Maximum amount for non BSA Members $6,000