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Project Organization and Roles

Project Organization and Roles. Product Implementation Tracks. Central Region 2012 Project Organization. Executive Sponsor RVP Product. Plan Sponsor: Prod VP - TBD Product Managers – TBD. Executive Team. Team Lead: Product Management Ops-John Lee Massaro. Program Management.

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Project Organization and Roles

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  1. Project Organization and Roles Product Implementation Tracks

  2. Central Region 2012 Project Organization Executive Sponsor RVP Product Plan Sponsor: Prod VP - TBD Product Managers – TBD Executive Team Team Lead:Product Management Ops-John Lee Massaro Program Management Product Filing /ComPli/EOCs Lead: Pam Marketing/Sales/Underwriting/ Pricing/ Quoting/Training Lead: Bus PM or Mkg Program Management / Integration planning TBD Facets Configuration & Operations: Claims & Customer Service, E&B, CHS Lead: Bus PM IT/E-Business Lead: IT PM Project Tracks/Leads Business Project Manager TBD CORE Team Financial & Budget TBD IT Project Manager TBD • CHS Lites • Product Lumenos • PE&C Pharmacy • IT ESI • Provider Database • ComPli • WellQuote • eQuote • Broker • Medical Mgmt • Contract • eBusiness • Compliance • Operations • Facets Config • Sales • Underwriting • Marketing • Marketing Comm • Legal .

  3. Track Meeting Schedules • Mondays 10 AM • Mondays 1PM • Mondays 11 AM • Wednesdays 12 PM • Thursdays 11 AM Product Filing/ComPli/EOC IT/e-Business Facets Configuration/Claims/ Customer Service, E&B/CHS Marketing/Sales/Underwriting/ Pricing/Quoting/Training CORE TEAM All meetings are EST time zone and all are scheduled for 1 Hour. Requests will be sent out on all meetings after the Kick-off.

  4. Standard Processes A standard Agenda and Meeting Notes document will be used for each meeting SharePoint Site to be used for communicating all project documentation, such as i.e. work plans, issues, etc. • To Be Determined by PM Use this link until a business project manager is assigned and creates a 2012 ABC site • CRPMD share point site -

  5. Provide project team leadership Develop project structure Schedule and facilitate project meetings Create meeting agendas and minutes Facilitate the development of requirements documentation Develop and maintain project planning documentation Develop and maintain project schedule and WBT Overall responsibility for issue and risk management Overall responsibility for change management Manage project SharePoint site Maintain PlanView Provide project status updates Track and manage key milestones, critical path, dependencies and identify project risks Role of Project Managers – TBD (IT and Business)

  6. Lead Kick Off Meeting (Project introduction, Project Goals etc.) Explain Project Requirements Assure Assignment of Project Team Leads Identify Key Milestones (Quote, Filing, Effective dates) and Critical Dates and Dependencies Participate in Weekly Team Meetings, Sponsor Meetings, 1:1s with Track Leads Provide Overall Direction & “Go/No Go” Approval Escalate Issues/Eliminate Road Blocks Act as Product Subject Matter Expert Provide and Clarify product documentation for BRDs, BTRDs and other Required Documents, including product grids, requirements questionnaire, other product information. Role of Product Team Lead - John Lee(Product Mgmt Ops)

  7. Questions

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