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Tuesday, November 13, 2012

Tuesday, November 13, 2012. Company Overview for: Nashville Software School. Today’s Onlife Participants. David Jarmoluk VP of Enterprise Solutions david_jarmoluk@onlifehealth.com (615) 970-9849 John Kellar Solution Architect Craig Israel Solution Architect Keith Beckman

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Tuesday, November 13, 2012

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  1. Tuesday, November 13, 2012 Company Overview for: Nashville Software School

  2. Today’s Onlife Participants • David Jarmoluk • VP of Enterprise Solutionsdavid_jarmoluk@onlifehealth.com(615) 970-9849 • John Kellar • Solution Architect • Craig Israel • Solution Architect • Keith Beckman • Solution Architect

  3. Agenda • Who We Are • Strategy and Service Overview • Web Portal Services • Health Coaching • Member Engagement • Member & Employer Portal Demos

  4. Who We Are

  5. Who We Are • Members in 49 of 50 States • Over 15 Years Experience • Early Market Pioneers in HA Development • Comprehensive Product Portfolio • A Diverse and Growing Client Base • Including Health Plans & ASO • Subsidiary of an A+ Rated Blues Plan • Commitment to Driving Innovative Engagement • URAC Accredited since 2008 • NCQA Accredited since 2009

  6. Scientific Advisory Board John Swartzberg, MD, FACP Chair of the Scientific Advisory Board MD Certified in Internal Medicine & Infectious Disease; Professor of Medicine, UCSF; Editorial Board, American Journal of Medical Quality Teh-wei Hu, PhD Professor of Health Economics, University of California, Berkeley; Consultant to the World Health Organization Patricia Guenther, PhD, RD Nutritionist for the Department of Agriculture Center for Nutrition Policy and Promotion; Founder and leader of the CNPP Dietary Reference Intakes Working Group Dexter Shurney, MD, MPH, MBA Medical Director, Vanderbilt University and Medical Center; Former National Medical Director, Healthways; CMO, BCBS of Michigan Edward Phillips, MD Assistant Professor of Physical Medicine and Rehabilitation, Harvard Medical School; Director of Outpatient Medical Services, Spaulding Rehabilitation Hospital Network in Boston, Massachusetts S. Leonard Syme, PhD Emeritus Professor of Epidemiology and Community Health in the School of Public Health at the University of California Berkeley

  7. Strategy and Services

  8. Wellness Consulting & Training Comprehensive Training Module • Learn to Drive Cultural Transformation Through: • onthemark • ondemand • Wellness University • Coaching Philosophy • Coaching Platform • Implementation • Incentives • Products & Services • Reporting & Evaluation

  9. Multiple Modalities • Onsite • Telephone • Telephonic Coaching • Text Messages • Web • LiveonPortal • Secure Messaging • Social Media • Mail

  10. Incentive Strategy Model • Our Evidence-based Points Model is Built on Activities That Have Been Proven to Have a Positive Impact on Health • Points Awarded are Dependent Upon the Actions of the Individual • Points can be Awarded for Online and Offline Activities • Points can be Redeemed for any Incentive the Client Chooses: • Gift Cards • Online Merchandise Catalog • Benefits-Integrated Incentive • HRA / HSA • Custom Reward

  11. Web Portal

  12. Liveon Portal • Member Dashboard • Health Assessment • Self-directed Programs • Trackers and Tools • Social Networking • Food and Exercise Diary • Incentives and Challenges • Coach Page

  13. Assessments • Health Assessment • Adaptable Health Assessment • Scientific-Based Action Steps • Personal Wellness Report • Biometric Screenings • On-site Screening with Flexible Model • Flow Model • Single Station • Flexi-mobile • Health Screening Voucher Kit • Personal Physician • Physician Screening Form

  14. Integrated Coaching, Goals, and Trackers • Coaches Interact with Members via Web • View Participant Trackers • Secure Message • Push Electronic Content • Mobile Settings Allow for Text Reminders

  15. Mobile Trackers

  16. ondemand Client Engagement Website • Engagement Tools • Wellness Champions • Healthy Vending • Communications Calendar • Campaigns • Multiple Mediums • HTML Emails, Newsletters, Posters • Training • Reporting

  17. Health Coaching

  18. Comprehensive Coaching Focus of Coaching Interventions: Nutrition, Physical Activity, Stress Management, and Tobacco Cessation. Core Coaching Programs • Weight Management • General Nutrition • General Fitness • Stress Management • Tobacco Cessation (Decrease & Quit) • Cholesterol Management • Blood Pressure Management • Maintenance Programs (Maintain Weight & Maintain Tobacco Free) • Supporting Coaching Topics • Safety, Injury Prevention & Back Health • Bone Health (Osteopenia & Osteoporosis) • Sleep Hygiene • GI Health • Headache Health • Women’s Health • Preventive Health • Asthma Management • Sports Nutrition • Weight Gain • Supporting Appendices • Supporting Population Recommendations • Diabetes Management

  19. Initial Engagement Interaction

  20. Moderate and High Risk Coaching Program • Telephonic and Secure Messaging Modalities • Scheduled Sessions with Personal Coach to Drive Accountability and Positive Health Outcomes • Evidenced–based Coaching Interventions Coupled with Measurable Goals and a Personalized Plan of Action • Comprehensive Health Tools and Resources Provided to Sustain Engagement and Participation in Coaching Programs

  21. Life Plan System Integration with Activities User Profile in LPS Action and Points Record

  22. Coaching Outcomes Weight Loss Results • Overweight (BMI 26-29.9) 43% of participants lost an average of 9.0 lbs • Obese (BMI > 30) 48% of participants lost an average of 15.3 lbs Smoking Cessation • Quit Rate 26% of participants • Reduced number of cigarettes 15% of participants Stress30% eliminated their stress risk Exercise45% increased their cardiovascular MET minutes Nutrition47% improved their Nutrition Index score Cholesterol • Total Cholesterol Reduction 55% improved by an average of 29.3 points • Reduced LDL 52% improved by an average 26.2 points • Increased HDL 47% improved by an average of 7.7 points Blood Pressure • Reduced Systolic 54% improved by an average of 12.7 points • Reduced Diastolic 50% improved by an average of 9.0 points

  23. Programming Impact Pct Dropped BMI Category Pct Dropped 5% or more Body Weight Results are for all members who started programming overweight or obese

  24. Member Engagement

  25. Participant Engagement Brochure • Program Benefits • Client Incentive • Participation Steps • Log on Instructions

  26. Communications Customized and Personalized Personalized Reminder Post Cards Health Education Materials Created for Individual’s Specific Risks or Conditions–Print on Demand or Sent as Digital Content

  27. Promotional Campaigns Launch – onboardin21 ontargetSeries -Know Your Numbers Mid-Year -My Motivation

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