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HCRP Working Plan 2011. Building HCRP Efficiency. Key areas to focus on: HR Best Practices HCRP Best Practices Business Model Best Practices. HR (Internal) Best Practices. Training EDCs On boarding, RIEB Special Session, CEU Monitoring Process: Daily, Weekly
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Building HCRP Efficiency • Key areas to focus on: • HR Best Practices • HCRP Best Practices • Business Model Best Practices
HR (Internal) Best Practices • Training EDCs On boarding, RIEBSpecial Session, CEU • Monitoring Process:Daily,Weekly • EBM 1:1 with EDC'sWeekly Discussion • Monthly Review Meeting • Salary: Meets market trend, review process • Expenses:PhoneTravelMiscellaneous • Incentive: Appropriate, achievable, aspiration • EDC Daily Activity:Expectation,Reporting Structure • Uniform/ Badge: Provided, follow-up frequently
HCRP (External) Best Practices • Hospital Organization ChartIdentify Key People • Indentify EB Ambassadors • Informational Sessions:Doctors, Nurses, Ambulance Crew, ECG Technicians, Mortuary Staff, Ward Staff -> frequency of meeting • Recognition Program:Eye Bank StaffNurses,Hospital Staff, Ambassadors,Ward In-charge • Posters Awareness Tools:Stickers,Posters,Letter from MS, HOD's , Monthly/ Quarterly posters • Celebrations: Milestone-1000 transplants; 5 yrs of MOU
Business Model Best Practices • Posting LocationsDeath data for Hospitals/Wards • Data Entry: Performance Mgt. • MOU:with hospitals- exclusive arrangement, seating • MLC Collection:Planning,Approval,Daily Management • Daily/ Weekly Responsibilities: EBM, Coordinator • Excess Cornea Distribution • Community Collection Program • Dedicated Phone NumberMobile/ Land/Extension
Focus Areas Build EDC Confidence Sensitize Hospitals Establish Monitoring System Create Best Practices What we want to improve in next 60 days: Notification Rate