Chatbot- The Future Internet/a Multilingual Chatbot

1. Chatbot- The Future Internet/a Multilingual Chatbot A chatbot is revolutionary tool in the digital world of businesses. It is a software program that entertains visitors of your business site. Every visit is purposeful but due to some reasons users cannot move further to purchase your servicesand products so a chatbot will help them and assist them like a receptionist, so that they feel comfortableand more familiar at your site to move ahead. It enhances the customers support functioningand allows them to know sufficient about your services and products. Communication is the mostefficientmarketing approach to build potential customers through high conversion rate. A chatbot is created with the same motive to excel the communication relation with customers through artificial intelligence and make their way convenient. As we now there is great diversification and dissimilarity in languages all over the world’s regions. In order to combat this very problem chatbots with multilingual feature will be incorporated to the business site. Chatbot plays crucial role in making the conversions in businesses, but there are few points must be considered before equipping the chatbot with multilingual features. Before a chatbot starts responding it must have the ability to understand or assess the visitor’s language. Chatbot is always there at every hour of the day to communicate with the customers. Integrating website with chatbot improves customer’s services to larger extent. It is proactive tool to assist the customers, this latest and essential feature really impresses the visitors and they can be converted to your potential customers. Chatbot is a result of

2. Innovative strategy to enhance brand awareness. Chatbot is efficiently use to gather user’s data andgain insight in behavioral term, this feature is really crucial for the businesses to know more about the customersand deliver them services accordingly.