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Explore Winnipeg's coffee scene with "Coffee With Genny B," the best coffee podcast in town. Learn work planning strategies for your coffee shop and find the city's finest local coffee spots.
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7 TIPS WORK PLANNING FOR RUNNING A MORE SUCCESSFUL COFFEE SHOP
CAFE MANAGEMENT How to manage a coffee shop effectively? How do you keep everyone happy? How to balance customer and employee expectations? How to make sure your coffee shop is profitable?
7 WORK PLANNING TIPS FOR A SUCCESSFUL COFFEE SHOP (CONT.) 3. CUSTOMER APPRECIATION Have comfy chairs and even a bookshelf to allow customers to hang out for a while Use their names as much as possible during the transaction Ask them what would they like and adjust your offering if necessary Loyalty cards to get free drinks
7 WORK PLANNING TIPS FOR A SUCCESSFUL COFFEE SHOP (CONT.) 4. EMPLOYEE APPRECIATION Foster a good and positive workplace culture Flexible self-scheduling Celebrate special events Appraisal and reward system Mentoring system
7 WORK PLANNING TIPS FOR A SUCCESSFUL COFFEE SHOP (CONT.) 5. BE A GENUINE THIRD PLACE Make your coffee shop the third place – after home and work – as a comfortable and welcoming space Change the ambiance following the seasons or the time of the day – interior colors, lighting, decor, music, or even menu
7 WORK PLANNING TIPS FOR A SUCCESSFUL COFFEE SHOP (CONT.) 6. AUTOMATION WHEREVER POSSIBLE Automation saves more time and money, as well as connects your team way better. Some tasks you can automate are: Supply order Staff scheduling Point of sale Social media marketing Cafe operations
7 WORK PLANNING TIPS FOR A SUCCESSFUL COFFEE SHOP (CONT.) 7. OPTIMIZE YOUR ORDERING SPACE Particularly for small ordering areas, avoid too many signs Place high-profit items Easy and natural add-ons