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. . . A Tradition of Innovation. More than 30 years of developing mission critical solutions with over 20 years in Public Safety. Positron's IIWS Family. Power 911. Power MIS. Power MAP. Power CAD. Power RADIO. Power RMS. Simon. Power MOBILE. Wireless E911 Objectives. Exceed industry requirementsProvide value added featuresRemember that the PSAP staff are
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1. The Positron Approach
15 April 2003
Grand Island, Nebraska
Paul McLaren
Director of Support Engineering
3. Positron’s IIWS Family
4. Wireless E911 Objectives Exceed industry requirements
Provide value added features
Remember that the PSAP staff are # 1
Maximize return on investment
5. Wireless E911 Support
6. Life Line 100 Overview ANI/ALI controller
Located in your equipment room
Positron’s 3rd generation controller
Industry leading reliability
Wireless ready since 1998
Set the standard for industry reliability, performance and scalability
Remains relevant, use adoption of trunk 97/98 as an exampleSet the standard for industry reliability, performance and scalability
Remains relevant, use adoption of trunk 97/98 as an example
7. Life Line 100 & Wireless E911 MF, EMF signaling
8, 10 & 20 digit ANI reception
Dedicated MF receivers on each trunk
Common or dedicated trunk groups
Breadth of PBX support
Norstar, Meridian 1, Avaya G3, ISDN
8. Life Line 100 & Wireless E911 Multiple ALI database support
8, 10 & 20 digit ALI dip
ALI dip performed before answer
Optional trunk 97, 98 accounting
9. Power 911 Overview Integrated Intelligent Workstation (IIWS)
Computer based call taking
Computer based telephony
Integrated TDD/TTY
Call check recording
Incident Management
Much, much more
In use since 1996
10. Power 911 & Wireless E911 8, 10 & 20 digit ANI
ALI display
Wireless ALI Formatter
Repeat ALI
Wireless TDD/TTY Certified
11. Power 911 ALI Display Intelligent ALI display
Formatted view for easier operator viewing
Organizes Information and Removes clutter
Details view
As received
12. Wireless ALI Formatter Power 911 Add on
Places call back number where it belongs
You define for this provider with this class of service take the call back number from here – unlimited entries
Helps operator – standard layout
Allows 1 click redial last ANI
13. Power MAP Overview Comprehensive mapped ALI solution
Fully integrated with Power IWS
Call taking equipment independent
Designed for Public Safety
Positron provided GIS and services
In use since 1996
14. Power MAP Architecture Local GIS Data
Faster performance, greater fault resiliency
Dedicated location feed
Greater fault resiliency
Centralized GIS/Data updates
Discrepancy Tracking
15. Power MAP & Wireless E911 You define for this provider with this class of service, what from the ALI defines the wireless information against which GIS layer – unlimited entries
Extremely flexible to meet all your wireless providers
16. Power MAP & Wireless E911 Different icons for call types
Landline
Phase I
Phase II
Updates display from repeat ALI
On the fly GIS data projection
Manage your data your way
17. Emergency Management Valuable wireless tools aid call taker
Multiple map windows
Multiple layers searched automatically
Find near
Area addresses
Shortest path
Measurement tool
18. Power MIS Power MIS answers these questions:
How many calls? Wireless? Abandoned?
When are calls coming in?
Where are calls coming from?
Where am I transferring the calls?
How fast am I answering the calls?
How fast am I processing the emergency?
Plus thousands more…
19. Power IWS Fully integrated end-to-end solution
Information is shared
Entered once, used throughout
Power MAP shows PSAP view
Calls, incidents, resources, responses
Common hardware
Increased return on investment
20. Building On Success Don’t stop now… you need to go for:
A fully integrated solution
GIS centric operations
i.e. call taking and dispatching operations performed directly from Power MAP
AVL, mobile
Intra-agency cooperation
Greater self sufficiency
21. Thank You