eConn IP Messenger Unified Communications Platform

1. eConn IP Messenger Unified Communications Platform Solutions for Education • Homework Hotline • Absentee Outcall Notification • Speech-Enabled Teacher Locator • School Communications • Emergency Notification System • Emergency Broadcast • Mass Recall Notification

2. HOMEWORK HOTLINE • Classes are designated an account on the system • Teachers can send messages to class with assignment via the web ( type) or phone dictate • Both students and parents can log in and get assignment via phone and or web. • Supports automatic notification of assignment

3. HOMEWORK HOTLINE • Define Organizational units for each user profile

4. HOMEWORK HOTLINE • Teacher logs in and sends home work to class account

5. HOMEWORK HOTLINE • System notifies class distribution lists

6. HOMEWORK HOTLINE • Users can pick up assignment via: • E-mail • Login to the web • Call in

7. ABSENTEEISM • Import daily absentee list • Schedule time slots to call out for attendance • Define options for non attendance • Automate call out task to notify of student absence and collect response . • Call with parent validation • Auto daily report and log of call out task and response

8. ABSENTEEISM Utility built with IVR • Add or import phone numbers from spread sheet or txt file • Dedicate Voice mail channels for out call task • Define start and stop times • Define question and parameters

9. ABSENTEEISM Custom define campaign and responses

10. SPEECH-ENABLED TEACHER LOCATOR Enables schools to know real-time status and availability of their faculty Provides teachers with tools to control how their calls are routed and answered Using ASR technology, callers simply say a teacher’s name the system will check: Availability Location Find Me Rules

11. SPEECH-ENABLED TEACHER LOCATOR All UC clients can view faculty availability and location

12. SPEECH-ENABLED TEACHER LOCATOR Staff can administrator their: Find Me rules Calendar/Class Schedule Greetings Contacts and other preferences Using an intuitive browser interface from any location with access to the Internet

13. SPEECH-ENABLED TEACHER LOCATOR

14. SCHOOL COMMUNICATIONS • Blast out text/ voice/fax messages to student body • Send out weekly communications via email to parents and students • Import and synchronize distribution lists from school database • For weekly non emergency Communication leverage low cost of delivery: • Email • Voice calls • Faxing

15. SCHOOL COMMUNICATIONS • Create multi lists based on mailboxes and phone numbers • List is accessed through Marketing mailbox • Message is sent via voice mail notification ports and SMTP engine

16. EMERGENCY NOTIFICATION SYSTEM • Emergency Broadcast • Blast out text/ voice/fax messages to student body/Teachers/faculty and or parents • Emergency notification via Hosted SMS service • Blast 1000 plus subscribers in minutes • Leverage secure hosted backbone for efficient delivery • Synchronize lists with existing school lists and databases

17. EMERGENCY BROADCAST • Power utility • Auto builds lists and defines sending route based on address • Secure access to create emergency lists • SMS via Hosted service provider • SMTP via built in email engine • Voice mail ports and trunks based on phone number or mailbox

18. EMERGENCY BROADCAST Created lists ends up in mailbox for phone and web access

19. Providing SMS network coverage Carriers and wireless providers users http access Hosted SMS providers: Csoft/ cell trust UC Server • Leverages global SMS network with hosted Bulk SMS providers: • Csoft- www.csoft.co.uk • Celltrust- www.celltrust.com • Short code licensing is recommended on bulk message sending

20. MASS RECALL EMERGENCY • Auto initiate via the phone a Mass Recall Alert to Security: • Police • Campus security • Guards • Dorm leaders • Trigger alert from any phone on campus or in the school • Hotkey on the phone • 912 • Assign different group alerts based on location

21. MASS RECALL SYSTEM • Designed to notify group of people at once for emergency task or check in • System blasts pre-defined list to notify of an emergency event • Once respondents check in and validate acceptance, system ceases to notify • Provides log and reports of emergency transaction and users responses

22. MASS RECALL SYSTEM • eNterprise IP Messenger will continually notify each user on the list until they listen to message • Each user calls in to pick up message Administrator sends message to defined list

23. MASS RECALL SYSTEM Once message is picked up by all users system stops notification

24. MASS RECALL SYSTEM • System generates log of the event/ details on the attempts and who responded

25. MASS RECALL SYSTEM • Mass recall Voice mail interface for sending out Mass recall messages • Allocated to administrator mailboxes or for specific mailboxes to send Mass recall tasks

26. MASS RECALL SYSTEM • Ensure deliver of mass recall tasks • Allocate channels on messaging server for Mass Recall tasks

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